Senior Account Manager, Solvents

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

THE SELECTED CANDIDATE MUST LIVE CLOSE TO A MAJOR AIRPORT

This is a remote position within the Petrochemicals Solvents Division of CITGO Petroleum. The Senior Account Manager is responsible for achieving assigned sales volume and profitability goals by developing strong relationships with existing customers and actively pursuing new business opportunities within the assigned territory. The role focuses on expanding sales through both existing and new product offerings while supporting long-term growth and profitability objectives.

Key responsibilities include analyzing market trends, pricing, and competitive activity; communicating market intelligence to management and the broader sales team; negotiating pricing and contract terms for management approval; and serving as the primary point of contact for customer communications. The position also provides technical and product application support to customers and collaborates with internal teams to resolve service, credit, quality, and pricing issues, ensuring a high level of customer satisfaction, retention, and business growth.

Minimum Qualifications

• Bachelor's degree required, with a minimum of 8 years of relevant job-related experience.
• Demonstrated proficiency in general computer applications, including Microsoft Excel, Word, PowerPoint, and electronic communication tools.
• Strong business acumen with sound judgment in personnel and operational decision-making.
• Proven ability to analyze and interpret data, including statistical evaluation, and assess the financial impact of recommendations.
• Sales or account management experience required.
• Willingness to travel as required and reside within proximity to a major airport.
• Excellent written and verbal communication skills.
• Ability to effectively manage multiple priorities while balancing customer needs.
• Strong organizational and time management skills.
• Outstanding interpersonal and relationship-building capabilities.
• Demonstrated ability to work collaboratively in a team-oriented environment.

Job Duties

• Grow profitable sales within an assigned territory by developing strong relationships with existing customers and pursuing new business opportunities.
• Manage customer accounts through regular communication, business reviews, and industry engagement.
• Analyze market conditions, competitive activity, and pricing trends to develop recommendations that support sales growth and profitability.
• Negotiate pricing and commercial terms with customers and coordinate internal approvals.
• Maintain accurate customer, sales pipeline, and forecasting information within Salesforce CRM.
• Partner with Credit, Customer Service, Transportation, and Supply Chain teams to ensure excellent customer support and resolve business issues.
• Identify and evaluate new markets, products, and opportunities to expand CITGO's hydrocarbon solvent business.
• Participate in customer RFQs, contract renewals, and business development initiatives.
• Develop annual sales plans, forecasts, and budgets while monitoring performance against established goals.
• Support and develop distributor relationships to expand market coverage and increase sales effectiveness.
• Evaluate logistics strategies, freight structures, and distribution opportunities to improve customer service and profitability.

Job Duties II

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here Are The Incentives We Offer

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Performance Incentive
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 1989