Delivery Driver CDL Class B

Driver Position

The Driver is responsible for safely transporting exterior building products to various customer jobsites. This role requires excellent driving skills, adherence to traffic laws, excellent communication, and a commitment to providing outstanding customer service.

Essential duties and responsibilities include:

• Safely operate company vehicles to transport and pick up building materials product at designated locations.
• Adherent to all traffic laws, regulations, and company policies.
• Conduct pre-trip and post-trip inspections of the vehicle to ensure safety and report any issues.
• Maintain a clean and well-organized vehicle interior.
• Use (POD) proof of delivery to take pictures of the job site prior to making a delivery.
• Communicate and work effectively with customers, dispatchers, management and other employees.
• Generate an advance communication in the form of a text or phone call from the driver to the customer regarding the product delivery.
• Follow delivery routes and schedules accurately and promptly.
• Load product onto the truck for the specific deliveries designated within a route.
• Complete necessary paperwork and maintain accurate trip records.
• Respond to emergencies or unexpected situations calmly and efficiently.
• Safely drive the delivery vehicle to the customer jobsite. Unload product at the jobsite, in most circumstances, unassisted.
• Frequently lift and carry building materials product by hand weighing up to 100 pounds.
• Operate a forklift to load a customer's vehicle, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc.
• Work in the warehouse, as needed, to put away returns, stock bays, clean warehouse areas, and help walk-in customers by providing them with their recently purchased product. Appropriately receive and check in product.
• Perform additional responsibilities, as assigned.

Customer service and technology interaction includes:

• Provide personalized customer service through direct in-person conversations and phone conversations.
• Use of mobile apps and other technology to communicate with dispatchers and customers, which includes updates on arrival times and route changes.
• Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
• Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

Qualifications include:

• Valid New York State Commercial Class B driver license with a clean driving record.
• Minimum of 1 year of professional driving experience is preferred.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of building materials product is preferred.
• Forklift and/or Moffett experience are preferred.
• Excellent knowledge of and adherence to traffic laws and road safety regulations.
• Ability to interpret and operate GPS and other navigation tools.
• Strong communication, interpersonal and customer service skills.
• Ability to lift and carry building materials product by hand weighing up to 100 pounds.
• Ability to pass a DOT physical and DOT drug screening.
• Ability to meet FMCSA Vision requirements.
• Ability to meet FMCSA Hearing requirements.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills.
• Have a Hazardous Materials (HazMat) endorsement or must obtain it within the first 3 months of employment if hired without it.
• Have an Air Brakes endorsement.

Our team of drivers enjoy an excellent, friendly work environment and operate a safe, clean, well maintained fleet of vehicles including:

• Forklifts
• Flatbed straight trucks with booms
• Moffett equipped flatbeds, trailers, and soft side straight rigs

Benefits include:

• Competitive Pay with Performance Recognition Bonuses
• 401(k) Retirement - eligible on 1st day
• Generous Profit-Sharing Program
• Paid Time Off (PTO) - includes vacation, personal & sick time
• Paid Holidays
• Employee Referral Bonuses
• Medical, Rx, Dental & Vision Insurance - eligible on 1st day
• Flex Spending and Health Savings Accounts
• Employer Paid Disability Insurance
• Employer Paid Life and AD&D Insurance
• Optional Cancer, Pet and Legal Aid Plans
• Paid Training & Personal Growth Opportunities
• Tuition Reimbursement
• Merchandise Discounts
• Affiliate Automobile Lease/Purchase Program
• Fun Employee Events including team, family & community!