Restoration Crew Chief

Restoration Supervisor/Crew ChiefAs the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.Key ResponsibilitiesCoordinate, oversee, and perform restoration processes as scheduled and ensure quality controlManage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activitiesThoroughly document restoration projects support the services providedManage labor, equipment, and supply usage on assigned projectsCommunicate progress, problems, and important updates with internal team members.Verify all safety protocols are established and followed for workplace safetyPerform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.Coach and train restoration techniciansPosition RequirementsHigh school diploma/GEDValid driver's licenseAt least 1 year of experience in cleaning, restoration, or constructionIICRC certification a plus, not requiredAbility to pass a background checkAvailability for rotating on-call scheduleSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsPay starts at $22-25 an hour based on experience, with the possibility of overtime pay Each SERVPRO® Franchise is Independently Owned and Operated. Compensation: $22.00 - $25.00 per hourPicture Yourself Here Fulfilling Your PotentialAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.