Catering Manager

Job Description

Job Description

Join Our Team as a Catering Manager at Eugene’s Hot Chicken – in Hoover, AL!

Are you passionate about food, events, and creating memorable customer experiences? At Eugene’s Hot Chicken – Food Truck 2, we’re known for serving up some of the best hot chicken in Hoover, AL, and we’re looking for a dynamic Catering Manager to help us grow our catering and event business. If you’re ready to take on a role that combines sales, operations, and customer service, we want to hear from you!

What You'll Be Doing

As our Catering Manager, you’ll wear many hats to ensure our catering and food truck operations run smoothly while driving business growth. Here’s what your day-to-day might look like:

Sales & Business Development

• Build and grow catering and event sales across all Eugene’s Hot Chicken locations.
• Drive catering revenue with a performance-based catering commission structure.
• Develop strong relationships with corporate, community, and institutional partners to grow our catering and event business.
• Learn and implement catering growth strategies across platforms like email, CRM, social media, and direct outreach.
• Maintain and expand our catering customer database.
• Send follow-up communications and handwritten thank-you cards to encourage repeat business.

Marketing & Outreach

• Write, prepare, and mail 250 catering postcards each month.
• Manage and distribute weekly catering and food truck calendars.
• Keep food truck and catering contact lists accurate and up to date.

Catering Operations

• Coordinate, cook, plate, organize, and execute catering orders.
• Deliver catering orders to client locations as needed.
• Assist operators with catering execution across all locations.
• Support catering prep and execution for multiple locations.
• Order and manage all necessary catering supplies and products.
• Maintain our catering brand standards and presentation.

Food Truck & Event Management

• Manage the monthly food truck schedule and calendar.
• Maintain relationships with food truck partners and event organizers.
• Oversee all food truck and catering vendors.
• Assist with food truck permits, fire inspections, and compliance.
• Keep ServSafe binders up to date for all food trucks.

Customer Experience & Communication

• Provide exceptional customer service to both internal teams and external guests.
• Act as the primary point of contact for catering and food truck clients.
• Ensure clear communication between operators, drivers, vendors, and customers.

What We’re Looking For

To thrive in this role, you’ll need: - At least 1 year of experience in a similar role or related field. - A knack for building relationships and driving sales. - Strong organizational skills to manage calendars, schedules, and databases. - A customer-focused mindset with excellent communication skills. - The ability to handle multiple responsibilities while maintaining attention to detail. - A passion for food and hospitality.

Why Join Eugene’s Hot Chicken?

At Eugene’s Hot Chicken – , we’re more than just a food truck; we’re a team that’s passionate about serving our community with delicious food and unforgettable experiences. We value hard work, creativity, and a commitment to excellence. If you’re looking for a role where you can make a real impact and grow with us, this is your chance!

Ready to Apply?

If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Join us at Eugene’s Hot Chicken –and help us take our catering and event business to the next level. Apply today and let’s get cooking!

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