Bagger Dave's Server
Bagger Dave's Burger Tavern, Inc.
DESCRIPTION
The Server is responsible for providing excellent guest service by engaging the guest, describing food/beverage, taking orders, efficiently delivering food and accepting payment. This position is critical to Bagger Dave's; the server impacts the restaurant by delighting guests , supporting team members, and ensuring alcohol compliance and revenue growth. RESPONSIBILITIES: GUEST
Location - Bagger Dave's Birch Run, Michigan - MI - 8827 Main Street (E. Birch Run Road)
The Server is responsible for providing excellent guest service by engaging the guest, describing food/beverage, taking orders, efficiently delivering food and accepting payment. This position is critical to Bagger Dave's; the server impacts the restaurant by delighting guests , supporting team members, and ensuring alcohol compliance and revenue growth. RESPONSIBILITIES: GUEST
- Engages and ensures guests are delighted thus inspiring loyalty and repeat business.
- Informs guests of specials and/or promotions, answers questions and makes suggestions when asked.
- Uses up-selling techniques with every guest to enhance experience.
- Addresses guest concerns and informs Manager.
- Promotes excellence, cooperation and teamwork within the company.
- Supports and assists team members.
- Sets-up, maintains and operates dining and bar areas.
- Checks Guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages.
- Adheres to standardized portion sizes, quality standards and department rules and procedures.
- Takes drink and food orders and accurately inputs into register system.
- Ensures the correct drinks and food ordered are delivered to the table/guest.
- Collects payment and makes correct change or processes credit card transactions.
- Practices safe food handling and cleanliness standards at all times.
- Sweeps, wet mops and/or brushes floors, as needed or directed by manager. Posts 'wet floor' sign to mopped floors.
- Busses tables and ensures marketing materials and menus are positioned appropriately.
- Ensures PCI credit card compliance.
- Guest service mentality; has a genuine desire to serve the customer.
- Strong verbal communication and listening skills.
- Self starter who is energetic and flexible.
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Prioritizes responsibilities and achieves results through multi tasking
- Forms strong working relationships within team.
- Identifies additional tasks to be completed and willingly assists others.
- Follows direction with focused attention.
- Basic knowledge of beer, wine and spirits and standard drink recipes required.
- Minimum one year of experience in a server position within the restaurant business preferred.
- Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.
Location - Bagger Dave's Birch Run, Michigan - MI - 8827 Main Street (E. Birch Run Road)
Vacancy posted 1 day ago
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