Lead AI Governance Operations

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

  Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance:  is not available for this opportunity.

Requisition #:  76737

The Role at a Glance

This position leads the operational execution and continuous improvement of the enterprise AI Governance program. The role manages governance processes, coordinates cross-functional activities, oversees program reporting and governance forums, and helps ensure effective execution of governance priorities across the organization. This position translates strategic objectives into scalable operating practices, drives transparency through metrics and reporting, and improves governance effectiveness through process optimization and stakeholder engagement.

What you'll be doing

• Leads the development, maintenance, and execution of the AI Governance operating roadmap, translating strategic priorities into actionable plans, milestones, and measurable outcomes.
• Oversees the end-to-end AI Governance review lifecycle, including intake, tiering, prioritization, review coordination, issue tracking, escalation management, and stakeholder communications to support timely and effective governance execution.
• Serves as the primary coordination point between AI Governance and adjacent functions to promote alignment and reduce duplication of effort.
• Translates complex technical, operational, and regulatory AI risk concepts into clear, actionable communications for business, technology, and risk stakeholders. 
• Establishes and tracks key performance indicators, operational metrics, and program health measures to evaluate governance effectiveness, identify trends, and inform priorities and decisions. Identifies operational bottlenecks, workflow inefficiencies, and governance process gaps, and leads improvements that increase throughput, scalability, stakeholder experience, and program maturity.
• Owns AI Governance operating model, both internal stand-ups and regular cross-functional sessions, to surface blockers and align on next steps.
• Synthesizes governance activities, program performance, emerging risks, and key decisions into executive- and board-ready reports, dashboards, presentations, and updates. 
• Establishes and maintains governance records, action plans, decision logs, and audit-ready documentation practices that support transparency, regulatory readiness, institutional knowledge, and operational continuity. Supports governance portfolio planning, resource forecasting, capacity management, and prioritization to balance reviews, projects, and ad hoc requests against available resources.
• Partners with AIDA leadership to implement strategic initiatives, monitor progress against objectives, and drive execution of enterprise governance priorities.
• Leads cross-functional efforts to enhance the governance operating model, strengthen stakeholder engagement, and promote consistent adoption of governance processes throughout the AI lifecycle.

What we’re looking for

Must Haves:

• 4 Year/Bachelor's degree (or equivalent)
• 5+ years of experience in governance, risk management, compliance, audit, program management, AI governance, or a related discipline
• Experience leading governance processes, operating models, or enterprise-wide programs involving multiple stakeholders.
• Strong executive communication skills, including development of presentations, dashboards, reports, and governance updates.
• Experience establishing metrics, tracking performance, and using data to drive decisions and continuous improvement.

Nice to Haves:

• Financial services, insurance, or other highly regulated industry experience.
• Familiarity with AI governance frameworks, regulatory expectations, and risk management practices.
• Experience supporting executive committees, governance councils, or board reporting.
• PMP or other governance, risk, or project management certifications.

Application Deadline

Applications for this position will be accepted through November 30, 2026, subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

• Leadership development and virtual training opportunities

• PTO/parental leave

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• Work arrangements that work for you

• Effective productivity/technology tools and training

The pay range for this position is $106,875 - $171,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. 

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. 

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. 

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . 

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at View email address on us.fitly.work if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling View phone number on us.fitly.work.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.