Medical Office Front Desk Lead Heart & Vascular Specialists Clinic Full-Time, Days

Medical Office Front Desk Lead

Medical Office Front Desk Lead Heart & Vascular Specialists Clinic Full-Time, Days

Work location: 501 Rita Lane, Suite 101, Arlington, TX 76104

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Travel: 25% to surrounding clinics (mileage reimbursement provided)

Heart & Vascular Specialists Clinic Highlights:

• Strong teamwork and collaboration
• Compassion and empathy to our patients and the team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Qualifications

Here's What You Need:

• High School Diploma or Equivalent (required)
• Four years of Billing Experience in a Healthcare Organization (required)
• Four years of Office Experience (required)
• Four years of Medical Insurance and Referral experience (strongly preferred)
• Bilingual in English / Spanish (preferred)
• Ability to perform multiple tasks in one setting
• Demonstrates good understanding of health insurance and medical costs, including coding
• Strong customer skills
• Good communication skills
• Proficient computer skills
• Excellent organizational skills
• Strong work ethic and a high level of professionalism
• Team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do:

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Acts as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
• Completes payment and benefit verification on all patients in accordance with practice policies.
• Coordinates scheduling with that of the practitioner's schedules to ensure proper coverage of patient appointments and out-of-office calls.
• Works with Practice Manager to facilitate training of new hires and other training initiatives.
• Performs other duties as assigned.

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

• Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.
• THPG members are active in group governance and serve on multiple committees and councils.
• Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Texas Health Resources