Server

High Tide is seeking a Server with elevated, high-volume restaurant experience to join an experience-focused front of house team. Great sunsets guaranteed.

High Tide

High Tide is an easy, breezy waterfront hangout at Brooklyn’s historic Fulton Ferry Landing.

With front-row views of the East River, Brooklyn Bridge, and Manhattan skyline, High Tide features a concise food and drink selection created for a momentary escape from the everyday.

Job Overview

Position Summary

Servers g uide our guests, demonstrating thorough knowledge of the food, beverages, ingredients and general preparation of items on our menu. Servers exhibit great communication skills and a pleasant friendly attitude at all times.

Servers take orders efficiently and accurately, maintain a neat and orderly environment, and ensure that guests have an unforgettable experience. First and foremost, a Server's job is to be present for their co-workers and to work together to make the guest experience the highest priority.

Essential Duties & Responsibilities

• Accurately take guests' orders and input into POS system while maintaining correct transaction records
• Comply with Company and Department of Health established sanitation standards, personal hygiene, and health standards; observe proper food preparation and handling techniques and safety protocols
• Comply with Company safety plan and standards as set forth in training materials
• Effectively communicate guest needs with FOH/BOH and management team
• Ensure compliance with all State and local alcohol ordinances and the implementation of those ordinances
• Interact with guests with positivity and composure in all circumstances
• Maintain knowledge and understanding of every item on the menu and answer guest questions with clarity and confidence, providing recommendations upon request
• Provide friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
• Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy
• Serve tables as directed by management and in compliance with Company training
• Work in collaboration with staff to ensure food and beverage is received by guests in a timely manner

Minimum Qualifications

• Ability to multi-task
• Ability to perform essential job functions when working in a high business volume, fast-paced environment
• Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
• Able to lift 30+ lbs.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Be of legal age to serve alcohol
• Excellent verbal communication skills
• Fluent in both written and spoken English
• General knowledge of industry safety standards and procedures
• Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
• State applicable health and/or alcohol compliance card
• Willingness to work in outdoor climate conditions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

Company Culture

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together. 

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

Equal Opportunity Employer

High Tide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Paid Safe and Sick Leave
• Commuter Benefits
• Employee Discount