Medical Receptionist

Job Full Description Express Employment is now hiring a medical office receptionist. The medical office receptionist provides assistance to patients, doctors, office employees, and other individuals. This employee helps the clinic run smoothly by scheduling appointments, greeting, and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed. From the moment the patient walks through our door or calls, they should feel like part of the family. Whether in person or over the phone, you are typically the first face or voice our patients will see or hear. Your role in this process cannot be overstated! Responsibilities Creates a welcoming atmosphere by greeting visitors and patients to the clinic Checks in and checks outpatients in a timely, friendly manner Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time Comforts patients by answering any questions they may have Expedites patient processing by having them fill out forms Obtains patient identification and insurance information Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs Protects patients' right of confidentiality; mandatory familiarity with HIPAA Coordinates transportation for patients as needed Schedules testing and procedures for patients as necessary Qualifications/Requirements Bachelor's degree preferred; medical office receptionist experience may be considered in lieu of any professional degree. At least 3 full years of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting. Must be able to multitask effectively; critical time management skills necessary Understanding of basic healthcare terminology Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike Excellent customer service skills Pleasant phone demeanor; Computer skills required; working knowledge of Microsoft Office Suite mandatory, and must type 30+wpm CPR certified Type of Job: Full-Time Location: Columbia, MO Benefits: There is a wide range of benefits that you can customize to fit your needs including: Medical/dental/and vision plans Holiday Pay (6 Days Observed) 401(k) Retirement Savings Plan Vacation Pay Life Insurance Prescription Drug Reimbursement Referral Bonuses 2 ways to apply: Complete an online application at Call our office at View phone number on click.appcast.io Who we are: Express Employment Professionals of Columbia is a group of professionals dedicated to helping you find your next career move. The Columbia, Missouri Express office was founded in 2012 and is proud to serve our community by helping people find jobs and help local businesses find the right people for their organization. We also provide a wide array of services to our local businesses to help them with ever changing needs of their workforce. Our Columbia office is locally owned and operated and dedicated to the mission of helping people succeed. Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Columbia, MO 2417 1900 North Providence Road Suite 200 Columbia, MO 65202 Express Employment Professionals Defunct