Assistant Manager

Job Description

Job Description

COME BLAZE YOUR OWN WAY!!

Apply now to join the Blaze family and work in an environment that encourages you to have fun, be yourself, and be financially rewarded while you build your career.

If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.

About the Role:

The Assistant Manager (AM) position plays an integral role in contributing to the success of our company-owned restaurants. This role provides overall leadership by supporting the General Manager (GM) build a team of unmatched talent to deliver excellent product quality and industry-breaking guest service in every interaction; every shift. The AM leads by example in maximizing great guest service and running great shifts to grow the business through the use of brand standards and operations excellence tools to ensure business results are achieved.

What an Assistant Manager Does:

• Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve, and influence behavior

• Guides performance conversations and uses coaching practices with Team Members

• Communicates performance growth and observations to the GM to support establishing a healthy bench of Team Members

• Apply local health and safety codes, and company safety and security policies on every shift

• Ensures safe restaurant environment conditions are met which puts guest and team safety as a priority

• Monitors restaurant Speed with Service (SWS) and OLO performance targets every shift

• Serves as a role model in resolving guest feedback and works to exceed guest service standards

• Coaches team on guest feedback, product quality and speed with service opportunities

• Communicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with corporate support team

• Manages labor and team member performance behavior observations, takes corrective action where necessary, and communicates these findings to the GM.

• Proactively assists the GM in other operations excellence tasks, as assigned

Do you have these qualifications?

• Positive and energetic self-starter, with a passion for leadership

• High School diploma

• Basic business math and accounting skills and strong analytical, decision-making skills

• 2-4 years of operations management experience in the QSR, Fast-Casual, Casual Dining or Retail environment

• Proven skills in employee and guest satisfaction; financial performance

• Basic computer literacy and data analytics knowledge

• Demonstrated track record in the manager selection, coaching and development

• Good oral/written communication skills with exceptional team building experience

Compensation & Benefits

• Health, Dental, and Vision Insurance
• 401K with matching
• Company Paid Life Insurance
• STD & LTD Insurance
• Vacation and Sick Time
• Flexible Work Schedule
• An opportunity for development, both professionally and personally

Learn More About Us:

• USA Today – “Is this America’s Best Fast-Food Pizza?”
• Business Insider – “These 25 Companies are Revolutionizing Retail”
• Bloomberg – “LeBron James-Backed Pizza Chain to Expand Outside North America”
• Business Insider – “How a pizza shop backed by LeBron James became the fastest growing restaurant chain ever”

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