Program Coordinator

Job Title

Program Coordinator

Job Description

What You'll Do

• Shape Career Paths: Assess client needs, evaluate employability, and co-create individualized employment plans to unlock potential income sources.
• Cultivate Opportunities: Collaborate directly with local employers to develop meaningful jobs, expand job readiness programs, and match clients with hiring managers.
• Lead Community Events: Coordinate our quarterly One-Stop Resource Fairs to bring essential services, employers, and community partners under one roof.
• Mobilize Crucial Resources: Assist residents with local financial aid applications, coordinate emergency food box distributions, and provide immediate safety-net referrals.
• Build Strategic Networks: Elevate program awareness by attending monthly networking events and making direct referrals to Virginia Career Works and DARS.

What We Offer

• Purpose-Driven Work: A direct opportunity to impact local families and reduce economic barriers in our community.
• Comprehensive Benefits: Access to state healthcare plans, paid time off, and the Virginia Retirement System (VRS).
• Professional Growth: Continuous training in case management, workforce trends, and human services.

Who You Are

• An Empathetic Advocate: You understand the complex challenges facing low-income families and approach clients with dignity and respect.
• A Skilled Networker: You love building relationships and can confidently pitch the value of your clients to local business owners and community partners.
• An Organized Coordinator: You possess the logistical skills needed to plan large-scale resource fairs and manage multi-agency referrals.

Program Coordinator represents the full performance level and is responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs.

General Work Tasks

• Organizes and directs special projects;
• Assesses community needs and develop community resources for meeting those needs;
• Reviews and recommends revision of agency or community programs to meet changing client and community needs;
• Coordinates agency and community resources and programs;
• Works cooperatively with other employees, clients, agencies, and the public;
• Assesses and identifies needs, resources and community trends;
• Makes presentations to community groups, boards and commissions;
• Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery;
• Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction;
• Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area;

Knowledge- Working knowledge of: principles and practices of assigned human services programs; occupations and activities characteristic of assigned program services; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilized in the program; and human behavior.

Skills - Skill in: operating a computer to enter, retrieve or modify data; and the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs.

Abilities - Demonstrated ability to: communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving; interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read understand, and interpret program/technical reports and related materials.

Education and Experience- Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.