Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance

Customer Service Representative – Baille T. Barbour State Farm

About the Role

We're looking for a friendly, dependable, and detail-oriented person to join our team.

Our office is busy, and we take pride in taking great care of our customers. We're looking for someone who genuinely enjoys helping people, can juggle multiple priorities, and knows how to make customers feel heard and taken care of.

As a Customer Service Representative, you'll help our customers with their insurance needs, answer questions, solve problems, and make sure things run smoothly. You'll also have opportunities to build relationships, identify ways we can better protect our customers, and help our agency grow.

We work hard, support each other, and like to have fun along the way. If you're someone who takes initiative, enjoys learning, and wants to be part of a great team, we'd love to meet you!

What You'll Do

• Help customers with questions about their policies, billing, coverage, claims, and policy changes.

• Build relationships with customers and follow up when needed.

• Help customers understand their insurance options and make informed decisions.

• Look for opportunities to better protect our customers and grow our business.

• Work closely with the rest of our team to keep things organized and running smoothly.

What We're Looking For

• Someone who genuinely enjoys helping people and providing great customer service.

• A friendly, confident communicator who can connect with all kinds of people.

• Strong attention to detail and the ability to stay organized in a busy environment.

• A problem-solver who takes initiative instead of waiting to be told what to do.

• A team player who's dependable, willing to learn, and brings a positive attitude to work.

What We Offer

• Competitive hourly pay plus opportunities for commission and bonuses.

• Paid time off for vacation, personal days, and sick days.

• Health benefits.

• Opportunities to grow and advance within our agency.

• Hands-on training and experience that will help you build your career.

• A supportive team that works hard and enjoys working together.

Sound like a good fit? We'd love to hear from you! We're looking for someone who wants to be part of our team, take pride in their work, and make a difference for our customers.