Licensed Optician

Requisition ID: 920936 Store # : 000256 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. The role creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high quality eyewear that exceeds expectations. Major Duties & Responsibilities Welcome all customers and set expectations. Custom fit glasses and precisely place prescription in lenses. Act as a leader in optical acumen. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs. Assist team with complex product needs and prescriptions. Use technology accurately and thoroughly despite time pressure and customer volume, demonstrating exceptional product knowledge. Proactively explore root cause of issues, forward‑think, and ensure customers are satisfied and expectations are exceeded. Multi‑task, prioritize, and manage time with competing priorities. Strive to achieve exceptional results on brand KPIs and competencies. Maintain store appearance, keep store clean, attractive, and organized. Inform management of safety opportunities and demonstrate safe work practices. Be resourceful, self‑motivated, and committed to continual learning, improvement, and results. Adhere to company policies and procedures, including discounts, promotions, and inventory management. Basic Qualifications High school graduate or equivalent. State licensure. Optical dispensing experience. Strong customer service skills: communicator, listener, and team builder. Knowledge of current store merchandise. Strong basic math skills. Awareness of current fashion trends. Selling skills – ability to use and carry an iPad/tablet. Familiarity with POS, computers, and calculators. Embrace new technology and change. Preferred Qualifications Previous customer service and retail experience. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, complementing a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the United States receive preference in accordance with Tribal Law. #J-18808-Ljbffr