Make Ready Technician

Job Description

Job Description

Independence Hill is an upscale retirement resort located in the heart of the Stone Oak area. As a member of our team, you are more than an employee; you are a vital part of a community built on family values, compassion and encouragement.

Our residents have spent lifetimes building families, careers, and legacies. Now, they have entrusted us with their daily comfort and well-being. We believe that true care goes beyond clinical or domestic tasks—it is found in the patience of a listening ear, the warmth of a smile, and the genuine empathy we bring to every interaction.

In this environment, your role is to be a source of constant support. Whether you are assisting with daily needs or simply sharing a moment of conversation, your goal is to provide the encouragement our residents need to live each day with dignity and purpose. We are committed to fostering a culture where you feel equally supported, empowered, and inspired to make a meaningful difference.

We would be honored to have you on our team!

Full Time positions available! Monday- Friday, 8:00 am – 5:00 pm

Essential Job Responsibilities:

• Perform turn-key work as required to ensure vacant apartment homes are rent ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure the issue is resolved.
• Apply all applicable Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• May drive company vehicle from community to acquire supplies needed.
• Performs duties with a sense of urgency with a high level of accuracy.
• Occasional weekend work for special events, or maintenance emergencies.
• Responds to emergency and non-emergency calls 24 hours a day, seven days a week, when you are On-call.
• Other duties as assigned.

Education, Experience and Other Requirements

• High school graduate or GED
• Must be age 18 or older
• 1-year experience in property management maintenance performing the duties associated with a Make Ready Technician.
• Must possess valid driver’s license.
• Handyman skills

Knowledge, Skills, and Abilities Required

• Promote teamwork in providing services to residents.
• Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ladders, landscaping equipment, sanders, and safety equipment.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Able to keep an open mind and change opinions based on new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to customer needs.
• Ability to be on-call as required by work schedule.
• Able to multi-task competing priorities and perform in fast paced working environment.
• Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication, and division to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Able to demonstrate a high level of service delivery

Preferred Qualifications

• Familiar with general cleaning procedures
• Willingness to learn and help others
• Enjoyment in working with older adults

Perks and Benefits:

• Birthday & Anniversary PTO
• PTO accrual on Day ONE
• Referral Bonus
• Pay Advance Program
• Generous benefit offerings to include: Medical/ Dental/Vision/ Accident/ STD/LTD
• Employer paid Life policy
• Free meal during certain shifts