Apprentice Service Technician

Who is E.W. Wylie?

E.W. Wylie, in business for over 85 years, is one of the largest transportation and logistics services providers in the United States. We're a proud member of TFI International, the third-largest transportation and logistics services provider in North America, with revenues of more than $8 billion annually. We have locations throughout the United States, with our corporate headquarters located in Fargo, ND.

We're an ever-growing organization seeking career-oriented individuals to join our team and drive our vision forward, moving America together. We offer transportation and logistics services across diverse industries, prioritizing long-term relationships with employees and customers.

Ideal candidates excel in written and verbal communication and thrive in fast-paced, complex environments. We offer competitive compensation and benefits to those eager to join a winning team and grow within an industry-leading organization.

Apprentice Service Technician Summary

In this apprentice-level position, you'll get your hands dirty learning the inner workings of what it means to be a professional technician in a heavy-equipment shop. You'll partner with senior technicians, including many former apprentices, to understand what it means to be an E.W. Wylie technician. You'll work on trucks or trailers, depending on preference and organizational need. In this position, you'll use your mechanical knowledge and inclination to ensure that our fleet keeps rolling for our drivers. Employees who enter the apprenticeship are supported and trained to become seasoned technicians with many opportunities to advance into more complex mechanical opportunities within the organization.

Your Responsibilities

• Preventative Maintenance // Complete PMs on a variety of trucks, trailers, and equipment. PMs include oil changes, filter services, APU services, seals, bearings, DOT inspections, and other preventative maintenance.
• Corrective Maintenance // Perform corrective maintenance on heavy equipment, including body panel replacement, electrical diagnosis and replacements, driver monitoring equipment issues, frame repairs, and much more.
• Diagnostic Work // Diagnose issues with fleet equipment using diagnostic software.
• Maintenance Software // Utilize maintenance software to review pending services, repair history, and create repair orders.

Your Skillset

• Desire to Learn // You possess a strong desire to learn and grow professionally through hands-on work.
• Listening and Communication // You have excellent listening and communication skills for professional interactions with mentors, peers, and drivers.
• Basic Tool Knowledge // You understand the basics of tools and have a solid foundation.
• Time Management Skills // Effective time management and the ability to prioritize your work in a dynamic environment.
• Computer Skills // Comfortability with basic computer navigation that will be used to learn diagnostic software and professional documentation.

Minimum Qualifications

• Basic Tool Knowledge // A basic understanding of hand tools is required to be successful in this role (e.g. one must know the difference between a wrench and a socket); beyond this, we provide mentorship, a welcoming learning environment, and a set of tools for you!

Preferred Qualifications

• Mechanical Experience // At least one (1) year of mechanical experience (professional or personal) is preferred.
• Strong Tool Knowledge // A strong understanding of industry tools and experience using them.

Salary and Schedule

• Salary // $18.43 - $23.47 per hour, decided based on experience.
• Schedule // Full-Time; On-Site; Monday-Friday; Multiple Shifts (07:00 AM - 3:30 PM / 10:30 AM - 7:00 PM), flexibility around these schedules on a case-by-case basis; Overtime Eligible.

Benefits of Working with Us

• Comprehensive Coverage // Medical, dental, and vision plans, along with an Employee Assistance Program that includes counseling and virtual therapy.
• Retirement and Savings // 401(k) with up to 4% company match, plus Health Savings Account and Flexible Spending Account options.
• Life and Disability Insurance // $50,000 in basic Life and AD&D coverage at no cost, plus options for supplemental life and income protection.
• Generous Paid Time Off // 15 days of paid time off per year, accruing from day one.
• On-Site Gym // Access to a gym with dumbbells, cable machine, yoga mats, and cardio equipment.
• Uniforms and Gear // Company-provided uniforms and annual boot reimbursement.
• Tools Provided // Receive a starter toolset to help you get started in your new career.