Member & Provider Support Specialist - Healthcare
Molina Healthcare of Illinois
Molina Healthcare is seeking a customer-focused support professional to provide level II assistance to members and providers across multiple states. You will resolve issues, document interactions, and collaborate with internal teams to improve the member and provider experience. Responsibilities include handling calls, chats, and emails, maintaining HIPAA compliance, and meeting performance metrics while delivering empathetic service and timely follow-up. #J-18808-Ljbffr
- ...Molina Healthcare is seeking a remote level II customer service associate to support members and providers across multiple states and products. You will handle inquiries via phone, chat, and email, resolve issues, and document interactions to support quality improvement...SuggestedRemote workShift work
$40k - $46k
...deliver nutrition-driven healthcare at scale. Powered by a... ...benefits to improve member health outcomes while... ...enrollment and management, providing tangible access to... ...’s Rise Fund, which supports entrepreneurs dedicated... ...Role: Member Support Specialist, Escalations & Grievances...SuggestedLocal areaRemote workFlexible hours$22 - $26 per hour
Respond to member inquiries via email, live chat, and phone. Manage high-volume support queue and meet response time goals. Coordinate... ...AI-assisted workflows and healthcare privacy. Hourly compensation... ...Partner Company This company provides digital healthcare services...SuggestedRemote jobHourly payFlexible hours$22 per hour
...With hundreds of thousands of members onboarded since2016, SmithRx... ...work. We believe that the U.S. healthcare system is in need of... ...recognize that exceptional customer support is essential for both member... ...to join our call center team, providing top‑tier service to our members...SuggestedHourly payTemporary workLocal areaWork from homeMonday to FridayFlexible hoursShift workRotating shift- Partner Company, a remote-first digital healthcare provider, is seeking a customer support specialist to respond to member inquiries via email, live chat, and phone, and to manage a high-volume support queue. You will collaborate with internal teams for specialized issue...SuggestedRemote jobFlexible hours
- Oscar is hiring a Customer Service Representative to join its Member and Provider Services team. This volume‑driven, production‑based position handles daily customer interactions and back‑office tasks following standard operating procedures in a health‑insurance environment...Remote job
- ...SmithRx is hiring for an onsite call center role in Lehi, UT. You will answer and resolve member inquiries, educate members on pharmacy benefits, and strive for one-call resolutions while upholding HIPAA standards. The position requires 2+ years of call center experience...Work at officeRotating shift
- ...Firstsource Healthcare in the United States is seeking an Associate for a remote, work-from-home customer service role in a health plan call center. You will handle member inquiries, document interactions, maintain privacy, and meet call handling goals. The ideal candidate...Remote workWork from home
- ...is hiring Remote Customer Service Representatives to join our call center team. You will be the primary point of contact for healthcare members, handling inbound calls and delivering exceptional service while resolving inquiries to ensure a positive caller experience....Remote jobWork from home
- About RxSaveCard We're on a mission to make healthcare more affordable and transparent for everyone, one prescription at a time... ...Role We're looking for an energetic and compassionate Member Support Specialist to support our members - the employees and families who use...Work experience placementWork at officeFlexible hours
- ...Molina Healthcare is seeking a Senior Support Center Leader to supervise a team delivering member and provider support services. The role focuses on service excellence, issue resolution, and alignment with Molina values, driving quality improvement and customer satisfaction...
- ...LLC in Irving, Texas seeks a dedicated Member Support Specialist to deliver exceptional customer... ...status checks, billing, eligibility, and provider access, aiming for one-call resolutions... ...has 1+ year in inbound call centers, healthcare/insurance exposure, and strong...
- ...Velera is seeking a full-time Contact Center Agent I to provide efficient service to Credit Union employees and members. The role is remote and includes maintaining performance targets while navigating tools to address inquiries. Qualifications include a high school diploma...Full timeRemote work
$40k - $46k
...priority, complex, or sensitive member escalations end-to-end. Own... ...clearly with health plans, providers, and external partners. Adapt... ...1–3+ years in member/patient support, escalations, grievances, or... ...Experience working with health plans, healthcare systems, or regulated...Remote workFlexible hours- ...Vibe Credit Union is seeking a Connection Center Specialist to assist members across phone, email, chat, text, and video. You will provide timely information, resolve issues, and refer members to services that fit their goals. You will handle transactions, loan inquiries...Remote work
- ...Velera, a premier payments CUSO and fintech solutions provider, is hiring a Contact Center Agent I in the United States. You will handle member inquiries, navigate systems, and uphold exceptional service while meeting performance targets. This remote-first role offers...Remote work
- ...Seeking a detail-oriented Healthcare Authorization Support Specialist to process Medicare and health insurance requests, verify member eligibility and benefits, and support authorization... ...Verify member eligibility, benefits, provider information, and authorization requirements...Work at office
$14 per hour
...year of customer service, call center, support, or case management experience preferred... ...internal teams to resolve customer concerns. Provide a positive, empathetic, and professional customer experience. The Member Support Specialist serves as the first point of contact for...Full timeRemote workShift workNight shift- ...US states. Work independently and with teams. Five Star Solutions Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a...Remote jobFull time
- First Stop Health, LLC seeks a Customer Support Representative to be the first point of contact for members, clients, providers, and clinicians across our remote care services. You will troubleshoot issues and manage inquiries to ensure a seamless experience across urgent...Remote job
$15 - $17 per hour
...growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means... ...you get to contribute to the healthcare ecosystem by making health information... ...We Offer: A collaborative and supportive work environment that values your...Hourly payFull timeRemote work$20.05 - $23.03 per hour
Description Position: Behavior Support Specialist Pay Range: $20.05 - $23.03... ...begin welcoming new team members as we launch an innovative... ...you’ll play a vital role in providing hands-on care, building... ...designed to give behavioral healthcare workers - the career guidance...Hourly payFull timeWork at officeRemote workShift workWeekend work$63.17k - $77.2k
...applications and next steps. Our partner is looking for an OWA Member Support Specialist based in United States. As an OWA Member Support... ...virtual events, and management of the general alliance inbox. Provide technical support during online events, introduce speakers,...Local areaRemote workWorldwideFlexible hours$21 per hour
Description Position: Instructional Support Specialist Hourly Rate: $21.00 Location... ...Services in Homestead, PA provides programs and services for... ...designed to give behavioral healthcare workers - the career... ...serve and called to lead. As a member of our team, you will be a significant...Hourly payFull timeMonday to FridayFlexible hours- ...technology and team of trusted advisors help members achieve financial independence by... ...and Lyft. About the role: As a Member Support Specialist at Collective, you will guide new members... ...support your well-being. Fresh Lunch: Provided on in-office days for those in a hybrid...Self employmentWork at officeRemote workWork from homeFlexible hours
$17.5 - $19.95 per hour
...working as an Instructional Support Specialist at our Mapleton School,... ...support teacher's direction by providing assistance with academic,... ...special education or behavioral healthcare setting with students with... ...and called to lead. As a member of our team, you will be a...Full timeLocal areaMonday to FridayShift work$28 per hour
...platform, trusted by over one million users. We provide modern, accessible solutions to help... ...product experiences, and each team member has a profound impact on the vision and direction... .... About the Role: Provide high-quality support for Trust & Will members to effectively...Hourly payFull timeFor contractorsRemote workWork from homeMonday to FridayFlexible hours- ...point of contact for complex member issues, including health plan... ...and advanced member account support and food benefits escalations... ...and clearly with health plans, providers, and external partners Adapt... ...managementExperience working with health plans, healthcare systems, or regulated...Flexible hours
- ...strategic approach that can be tailored to our members’ unique circumstances and challenges. As the OWA Member Support Specialist, you are the operational backbone of the... ...collaboration with other global team members and provide support to member organizations, you may be...Full timeRemote workWorldwideShift work
- ...New York Medicaid recipients with their healthcare options, enrollment, and plan choices. This... ...access essential services. You will provide face-to-face and telephone support, explain managed care options, and guide members through the enrollment process while upholding...Full time
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