Logistics Specialist

Job Description

Job Description

Job Title: Logistics Specialist Job Description

The Logistics Specialist supports a high-volume warehouse and distribution operation by managing order processing, inventory control, shipping activities, customer communication, and reporting for a major customer account handling 500 to 3,000 orders per day. This role suits a detail-oriented, ambitious professional who thrives in a fast-paced environment and enjoys balancing administrative and operational tasks. You will work closely with a small team of logistics professionals and receive structured, hands-on training during the first two months to ensure you are fully prepared for success.

• Process and manage high-volume customer orders accurately and efficiently, handling daily order volumes ranging from 500 to 3,000 orders.
• Perform order entry and maintain up-to-date order status within the Warehouse Management System (WMS).
• Coordinate shipping and receiving activities to ensure on-time and accurate order fulfillment.
• Monitor inventory levels and assist with inventory planning and control to support continuous product availability.
• Complete daily inventory reconciliation, investigate discrepancies, and help maintain accurate stock records.
• Create, update, and distribute shipping, inventory, and operational reports using Microsoft Excel.
• Respond promptly to customer inquiries and maintain professional, customer-facing email communication.
• Partner closely with warehouse personnel to verify order accuracy and support a high level of customer satisfaction.
• Support customer returns processing and assist with special projects as needed.
• Follow company policies, procedures, and operational best practices to ensure consistent and compliant operations.
• Track orders and shipments, ensuring proper documentation and communication with carriers and stakeholders.
• Use WMS to manage inventory transactions, shipping documentation, receiving, and stock management.
• Maintain organized records of orders, inventory movements, and logistics activities to support reporting and audits.
• Manage multiple priorities simultaneously while meeting deadlines and service expectations in a fast-paced environment.

• At least 1 year of experience in logistics, warehouse operations, customer service, or supply chain environments.
• Hands-on experience using a Warehouse Management System (WMS) for order entry, inventory transactions, shipping, and receiving.
• Practical experience with order entry, shipping, receiving, and inventory management processes.
• Proficiency in Microsoft Excel, including basic to intermediate reporting, data entry, and data analysis functions.
• Strong written and verbal communication skills, including the ability to write professional customer-facing emails.
• Demonstrated ability to manage multiple priorities in a fast-paced, high-volume operational environment.
• Excellent organizational skills and strong attention to detail, especially when processing large volumes of orders.
• Customer service mindset with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
• Ability to maintain accuracy and follow established processes in a deadline-driven setting.
• Comfort working in a warehouse and logistics environment with frequent interaction with warehouse personnel, carriers, and customers.

• Experience supporting high-volume order processing environments, such as handling 500 to 3,000 orders per day.
• Experience working directly with customer accounts in a logistics, warehouse, or supply chain setting.
• Knowledge of inventory control and warehouse best practices.
• Familiarity with shipping and receiving operations, including documentation and coordination with carriers.
• Experience with freight and third-party logistics (3PL) operations.
• Exposure to ERP systems or other logistics-related software platforms.
• Basic understanding of sales processes and negotiation within a logistics or distribution context.
• Strong organizational and time-management habits, including the ability to stay busy and take initiative when work slows down.
• Motivation to continuously learn, improve processes, and contribute to team success.

You will join a company that offers a supportive culture, clear work schedules, and meaningful opportunities for growth. You can expect a stable 40-hour workweek with a consistent 8:00 a.m. to 4:30 p.m. schedule, allowing for predictable work-life balance. As you take on more responsibilities, you can earn raises and advance within the organization, creating a clear pathway for career development. The company provides strong leadership support, a collaborative team environment, and comprehensive benefits, helping you build a long-term future while expanding your skills in logistics and operations.

This role operates in a fast-paced warehouse and logistics environment that supports one of the organization’s largest customer accounts. You will work closely with a team of 3 to 4 logistics professionals and report to a team lead who provides hands-on guidance and support. The workday follows a clear 40-hour schedule, typically from 8:00 a.m. to 4:30 p.m., in a high-volume, deadline-driven operation where accuracy, efficiency, and a sense of urgency are essential. Daily activities involve a combination of administrative and operational responsibilities, including order management, inventory coordination, customer communication, and reporting. You will use Warehouse Management Systems (WMS), Microsoft Excel, email, and other logistics tools regularly, and you will frequently interact with warehouse personnel, carriers, and customers. The environment is collaborative, with strong leadership support and an approximately two-month onboarding and training program to help you ramp up successfully. This setting suits individuals who enjoy staying busy, taking initiative, and thriving in a fast-moving, team-oriented workplace.

This is a Permanent position based out of Buffalo, NY.

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Buffalo,NY.

This position is anticipated to close on Aug 13, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.