Sales & Finance Consultant

Overview Tom Wood Lexus , located in Indianapolis, Indiana, is looking for a Sales and Finance Consultant . Join our team at Tom Wood Lexus and become part of a dedicated group redefining the luxury car buying experience. Your commitment to transparency, compassion, and hospitality will help us provide exceptional service and create lifelong advocates for the Tom Wood Lexus brand along with a fun and rewarding career. As a Luxury Automotive Sales and Finance Consultant, you will play a pivotal role in ensuring our customers have a seamless and enjoyable car buying journey. You are the guest’s main point of contact from selling the vehicle to financing products and facilitate the whole car buying process, including signing paperwork. We are seeking compassionate, hardworking, hospitality-focused individuals to join our team. Responsibilities Transparent Buying Experience: Embrace and promote the dealership’s one transparent price philosophy, ensuring customers have a clear understanding of pricing and any additional options available. Personalized Assistance: As the designated consultant for each customer, provide personalized attention and guidance throughout the car buying process from initial inquiry to final signatures of paperwork. Customer Advocacy: Serve as the customer’s advocate, understanding their needs, preferences, and budget to recommend the most suitable luxury or pre-owned vehicle available. Expert Product Knowledge: Demonstrate a deep understanding of the features, technology, and performance of vehicles for sale and showcase their unique selling points to customers. Relationship Building: Establish strong rapport and trust with customers, going above and beyond to ensure their satisfaction and cultivate long-term relationships. Sales Target Achievement: Strive to achieve and exceed sales targets, while maintaining the principles of transparency and exceptional customer service. Collaboration with Team Members: Work collaboratively with colleagues, including service advisors and finance team leads, to provide a cohesive and customer-centric experience. Qualifications Passion for Luxury Vehicles: A genuine passion for automobiles, particularly the Tom Wood Lexus brand, is a significant asset. Transparent and Honest Communication: Strong communication skills, with an emphasis on transparency and honesty, to build trust with customers. Empathy and Customer Focus: Demonstrated compassion, empathy, and a customer-focused approach to ensure customers’ needs are met and exceeded. Prior Experience: Previous experience in luxury automotive sales, hospitality, or retail roles is desirable. Goal-Oriented: A track record of meeting and exceeding sales targets, driven by a commitment to excellence. Adaptability and Resilience: The ability to adapt to changing situations and stay resilient in a dynamic automotive sales environment. Professionalism: Maintain a professional appearance and demeanor, embodying the luxury brand image of Tom Wood Lexus. Valid Driver’s License: Possess a valid driver’s license with a clean driving record. Benefits PTO & Vacation Paid Holidays Medical Dental Vision 401k with Company Match Life Disability Training Tuition Reimbursement Service Awards Career Advancement Wisely & DailyPay About Tom Wood Group The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. Core Values Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer. #J-18808-Ljbffr Tom Wood Inc