INTEGRATIONS ANALYST

Summary The purpose of this position is to serve as the architect, developer, and supporter of YKK AP’s digital connectivity. This position is responsible for designing, building, and maintaining the seamless flow of data between our core enterprise systems—including ERP, CRM, and IT Service Management (ITSM)—via the company’s integration platform-as-a-service (iPaaS) environment. Essential Duties and Responsibilities Define, implement, test, and troubleshoot integrations between disparate systems. Design and build robust RESTful API connectors to allow data flow between enterprise environments (ITSM, ERP, CRM, and Data Warehouse). Develop and maintain automated synchronization workflows that eliminate manual entry and ensure data consistency across the enterprise. Utilize both development languages and low-code/no-code technologies to facilitate connectivity. Continuously enhance the iPaaS ecosystem to support evolving business requirements and high-volume data traffic. Analyze customer or business team requirements, configure middleware based on requirements, and implement functionality to meet business needs. Utilize experience and best practice principles to identify and resolve complex problems, such as different programming languages and database formats, for the systems to be integrated effectively. Gather and analyze data to determine system requirements. Develop and conduct testing plans and procedures based upon system recommendations. Develop estimates and work plans as they relate to systems integration work tasks and team members. Draft technical instructions, engineering plans, technical designs, and other system integration related documents. Middleware Management Be the primary administrator for YKK AP’s iPaaS environment, ensuring high availability, performance monitoring, and adherence to industry security standards. Install, test, debug, and provide general support for the operation of middleware technologies. Establish and enforce best practices for integration patterns, documentation, and error-handling protocols. Configure and implement new or expanded functionality within the iPaaS environment as needed for future requirements. Evaluate system architecture and upgrade components to improve performance and functionality. Coordinate and schedule iPaaS upgrade outages with the business. Validate vendor’s software updates to the iPaaS platform. Troubleshoot and resolve technical issues that arise between the connected systems. Business Process Automation Identify redundant data entry opportunities and re-architect workflows into modern, scalable digital solutions. Collaborate with business and technical stakeholders to evaluate the feasibility of automation and improvement recommendations. Stay current on AI trends, tools and advancements. Recommend and utilize AI solutions where appropriate to solve business problems and augment integration solutions. Define and document workflow architecture to ensure alignment with business and functional requirements. Engineer automated, end-to-end solutions that eliminate friction and increase operational efficiencies. Maintain adherence to company policies and compliance standards across all developments. Escalate and manage complex technical issues to ensure timely resolution. Supervisory Responsibilities This job has no direct supervisory responsibilities. Education / Experience / Skills Bachelor's degree in computer science, Information Technology, or related field Minimum of 3 years of experience in systems integration and automation; a relevant combination of education and equivalent professional experience will also be considered Deep understanding of RESTful API design, integration patterns, and hands‑on experience with platforms like Postman Proficiency in JSON and XML, with a proven ability to handle complex data transformation and mapping Expert in identifying automation opportunities through process mining and data analysis, with hands‑on experience translating business logic into scalable, automated workstreams Strong understanding of secure integration practices, including OAuth, SAML, and API key management Solid understanding of relational databases and the ability to write complex SQL queries Proficiency in version control systems such as Azure DevOps or Git Experience with Informatica Cloud (iPaaS) and Freshservice (ITSM) is a significant advantage preferred Experience with Master Data Management initiatives and concepts preferred Experience in a multi‑location manufacturing enterprise environment is highly desirable Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 25 pounds and is expected to use proper lifting techniques at all times. Specific vision abilities required for this role include close vision. While performing the duties of this job, the employee is frequently required to sit. The employee may occasionally be required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Travel Requirements The travel required for this position is less than 25%. Legal Notice YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E‑Verify program as required by law. (Learn more about the E‑Verify program.) YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: provide your name and contact information to YKK AP America Inc.’s Accommodations team at View email address on click.appcast.io and your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case‑by‑case basis in compliance with federal and state law. Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check and a negative drug test consistent with state and federal law. #J-18808-Ljbffr YKK AP America