Front Desk Associate

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About the Role:

D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!

Responsibilities:

• Greet and check in members and guests, providing a welcoming and professional front desk experience
• Manage phone calls, emails, and inquiries regarding memberships, programs, and facility information
• Create, schedule, and publish engaging content across social media platforms (Instagram, Facebook, TikTok, etc.)
• Capture photos and videos of training sessions, events, and facility highlights for social media use
• Monitor social media accounts, respond to comments and messages, and grow community engagement
• Process membership sign-ups, payments, and maintain accurate member records
• Support coaches and staff with daily operations and facility upkeep

Requirements:

• Strong interpersonal and customer service skills with a friendly, outgoing personality
• Experience with social media platforms and basic content creation tools (Canva, CapCut, etc.)
• Highly organized with the ability to multitask in a busy fitness environment
• Basic computer proficiency and experience with POS or membership management software a plus
• Passion for health, fitness, and athletic performance
• Reliable, punctual, and a strong team player
• Previous front desk, customer service, or social media experience preferred

About Us:

D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training - agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.

Compensation: $15.00 - $20.00 per hour


D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.