Customer Care Representative

Benefits: Health insurance Opportunity for advancement Paid time off Bonus based on performance Competitive salary Dental insurance Employee discounts Location & Compensation: On‑Site | Boynton Beach, FL (1740 Corporate Drive, Boynton, Beach, FL 33426) $20/hr base plus sales commissions and uncapped SPIFFs Monday–Friday, 8am–5pm + rotating on‑call (8pm–8am) Who We Are: Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest‑growing HVAC and home comfort company. We book fast, show up fast, and deliver top‑tier service — and we need a CCR who moves just as fast. What You’ll Do: Handle inbound calls and convert every real opportunity into a booked job using proven scripts Make daily outbound calls to past customers and new leads — cold calls, maintenance reminders, follow‑ups, reviews, duct cleaning, memberships, and more Manage and confirm jobs on the schedule, acting as dispatcher and keeping the board moving Serve as a front‑line customer service representative for our brands Take a rotating on‑call shift covering 8pm–8am. Our AI answers the overnight calls so you only step in for escalations or true after‑hours emergencies the AI can't handle — not fielding every ring Pitch in on other admin duties as needed Hit your targets. Get rewarded. Simple. This Role Is NOT For You If: You want to work from home – this is 100% in‑office, every day, at our St. Petersburg location You're not willing to take a rotating on‑call shift (8pm–8am) backing up our AI phone system You're not willing to make outbound cold calls You're unable to follow a script or think sales isn't your job You're not ready for a fast‑paced role with strong computer skills and the ability to think on your feet What You Get: $20/hr base plus sales commissions and SPIFFs Bonus incentives for performance, sales, and productivity Health, dental, and vision insurance PTO and paid training Real opportunity for growth Fun, fast‑paced culture with people who actually want to win What We’re Looking For: Confident communicators who don't fold under pressure Strong computer skills and the ability to multitask at speed Sales‑first mindset — if you can't upsell, this isn't the job Organized, dependable, and hungry to grow Team players who thrive in a competitive environment #J-18808-Ljbffr