Billing & Collections Assistant

Job Description

Job Description

Billing & Collections Assistant

Reports To: Billing Supervisor

Location: Laredo, Texas

Environment: Onsite

Status: Non-Exempt/Hourly

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As Billing & Collections Assistant working within EELCO/Redwood Logistics (one of our entities), you will be responsible for:

• Process invoices accurately and efficiently.
• Responding to billing inquiries from clients and internal staff.
• Monitor accounts receivable and follow up on outstanding payments.
• Assist with month end closing procedures.
• Collaborate with the accounting team to ensure accurate and timely billing.
• Maintain billing records and documentation in an organized

Qualifications and skills:

• Work in a team environment.
• Coordinate, organize and plan.
• Ability to take initiative in problem solving.
• Good oral and written communication skills.
• Bilingual (English/Spanish)

How You Make a Difference Everyday:

• Completing daily assigned work.
• Ability to prioritize tasks and meet deadlines.
• Monitoring and Reporting.
• Prepare comprehensive reports.

You’ve Got This?

• Education: A High School diploma, GED, or equivalent is typically required for most entry level to advanced warehouse roles.
• Excellent presentation and communication skills.
• Dependability: Strong work history, punctuality, and the ability to pass a background check and drug screening.
• Strong attention to detail and organizational skills.
• Customer service skills.
• Prior experience in billing, accounting, or finance is a plus .

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits include pet insurance, accident care, access to legal advice and more

Work Schedule:

This position is full-time and onsite Monday through Friday from 8:00 AM to 5:00 PM, with a 1-hour lunch.

Compensation Range:

Hourly Range:

$14.00 hourly

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.