IT Coordinator

About the Job

Job Description: IT Coordinator.

Location: Nazareth, PA.

Applicants MUST BE LOCAL RESIDENTS.

Position Summary:

The IT Coordinator is responsible for supporting, maintaining, and enhancing the organization's business systems and technology infrastructure. This role will play a key part in coordinating enterprise application projects, with a primary focus on upgrading JD Edwards World to JD Edwards EnterpriseOne , while supporting Salesforce CRM, webstore platforms, and the integration between business applications. The ideal candidate combines strong technical knowledge with excellent project coordination and cross-functional communication skills.

Key Responsibilities:

• Coordinate and support the migration from JD Edwards World to JD Edwards EnterpriseOne , working with internal stakeholders and external implementation partners.
• Assist in project planning, system configuration, testing, data validation, user acceptance testing (UAT), and post-implementation support.
• Serve as the primary liaison between business departments, IT vendors, consultants, and software providers throughout ERP initiatives.
• Maintain and support JD Edwards EnterpriseOne after implementation, including troubleshooting, user administration, security, and system enhancements.
• Administer and support Salesforce CRM , including user management, reporting, workflows, dashboards, and process improvements.
• Support the company's webstore/eCommerce platform, ensuring seamless integration with ERP and CRM systems.
• Coordinate system integrations between ERP, CRM, webstore, shipping, inventory, and financial applications.
• Document business processes, system configurations, standard operating procedures, and technical documentation.
• Assist with data migration, data cleansing, and master data management activities.
• Coordinate software updates, system patches, testing, and change management activities.
• Provide end-user training and ongoing technical support for ERP, CRM, and related business systems.
• Monitor system performance and recommend improvements to increase efficiency, automation, and data accuracy.
• Work with vendors to resolve technical issues and manage support cases.
• Ensure compliance with company IT policies, cybersecurity standards, and data governance requirements.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or related field (or equivalent work experience).
• 5+ years of experience supporting enterprise business systems.
• Hands-on experience participating in or coordinating a JD Edwards World to EnterpriseOne upgrade or migration project .
• Experience supporting JD Edwards EnterpriseOne in a manufacturing, distribution, or whole sale environment.

• Experience administering or supporting Salesforce CRM .
• Experience supporting webstore or eCommerce platforms and their integration with ERPsystems.
• Knowledge of ERP implementation methodologies, data migration, testing, and user training.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent organizational and project coordination abilities.
• Strong communication skills with both technical and non-technical stakeholders.

Preferred:

• Experience with EDI, inventory management, purchasing, manufacturing, finance, or distribution modules within JD Edwards.
• Experience with API integrations, middleware, or integration platforms.
• Familiarity with SQL, reporting tools, and data analysis.
• Experience with Microsoft 365, ChatGPT, or business intelligence tools.
• ERP or Salesforce certifications are a plus.

Key Competencies:

• ERP Implementation & Support.
• JD Edwards EnterpriseOne Administration.
• ERP Data Migration.
• Salesforce CRM Administration.
• eCommerce/Webstore Support.
• Systems Integration.
• Business Process Improvement.
• Vendor Management.
• Project Coordination.
• Documentation & Training.
• Change Management.
• Problem Solving.
• Cross-Functional Collaboration.

The successful candidate will:

• Help deliver a successful migration from JD Edwards World to EnterpriseOne on schedule and within budget.
• Improve system reliability, business processes, and user adoption.
• Ensure seamless integration between ERP, Salesforce CRM, and the company's webstore.
• Provide responsive support to business users while identifying opportunities for automation and continuous improvement.

Opportunities:

ASGCO is an equal-opportunity employer and offers a competitive base salary with outstanding commission potential and a progressive benefits package, including medical, dental and vision, life, disability, Legal Shield, 401K (100% match*), paid holidays and vacation as well as, an opportunity for growth. SIGN ON BONUS.