IT System Administrator

Job Title : IT System Administrator

Location : San Diego, CA(Onsite)

Project description


This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business.


Responsibilities


Execute day-to-day IT system administration tasks as directed by the hiring manager


Provide desktop and end-user support, including troubleshooting hardware/software issues


Perform Active Directory user management and access administration


Support server operations and routine maintenance activities


Assist with phone system configuration and issue resolution


Facilitate new-hire onboarding, including account setup and equipment support


Deliver on-site or remote executive support as needed


Coordinate with cross-functional IT teams to resolve issues efficiently


Maintain documentation of procedures, incidents, and configurations


Skills


Must have


High School Diploma/GED


3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams


3+ years' experience working in a data center environment or equivalent technology background


3+ years working experience with Microsoft Office Suite


Preferred Qualifications:


Bachelor's Degree in IT


Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential.


Mandatory Skills list:


System Administration


Desktop Support


Active Directory


Server Support


Phone System Support


New-Hire Onboarding


Executive Support


Nice to have


Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial.