IT Project Manager - CX

job summary:
As an IT Project Manager, you will be responsible for the implementation of customer-facing solutions, leading activities across the project lifecycle, from planning and implementation to final deployment. You will proactively identify and mitigate risks, monitor budgets and schedules, and provide regular progress updates to ensure the project is delivered on time and within budget.

 
location: Richardson, Texas
job type: Contract
salary: $58 - 62 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
· Develop and maintain detailed project plans, timelines, and budgets.

· Coordinate the activities of cross-functional teams to ensure project requirements and deadlines are met.

· Identify and manage project risks and issues to minimize disruptions.

· Communicate project status and progress to stakeholders at all levels.

· Facilitate project meetings, including kick-off meetings, status updates, and steering committee reviews.

· Resolve conflicts and address challenges that arise during project execution.

qualifications:
· Bachelor's degree plus 5+ years of Project Management experience leading the full lifecycle implementation of CX solutions such as CRM and Self-Service Portals.

· Strong knowledge of project management and agile methodologies (e.g., Agile, Scrum, Waterfall).

· Proficient in project management software (e.g., Asana, Trello, or Microsoft Project) and collaboration tools.

· Experience in budget management and financial reporting.

· Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously.

· Excellent written and verbal communication skills with the ability to interact effectively with stakeholders at all levels, from end users to senior management.

· Ability to work collaboratively in a team-oriented environment.

· Experience managing diverse teams consisting of internal and external resources, both on- and off-shore.

· Project management certification, such as Project Management Professional (PMP) preferred.

skills:
proactively,budgets,project lifecycle,identify and mitigate risks,schedules

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.




Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.