Security Service Technician

Security Service Technician

Location: Vineland, NJ

Job Type: Full-Time

Work Setting: On-site

Compensation: $32.00–$45.00/hour

About the Role

Bright Minds is partnering with a growing systems integration organization to identify a Security Service Technician to support existing customers through service calls, preventative maintenance, troubleshooting, repairs, and small project work.

This role is ideal for a technician with experience servicing access control, video surveillance, intrusion, and related electronic security systems who enjoys working directly with customers, solving technical issues in the field, and supporting installed systems throughout their lifecycle.

Key Responsibilities

• Respond to routine service calls, scheduled maintenance visits, emergency calls, and occasional after-hours service requests
• Diagnose, troubleshoot, repair, replace defective components, and debug security systems in the field
• Perform preventative maintenance and support for installed customer systems
• Assist with small project installations, upgrades, and service-related system work
• Complete detailed service documentation for invoicing, job costing, and customer records
• Support system integrations, audits, database changes, upgrade planning, and network-connected equipment when needed
• Communicate effectively with customers and internal team members to maintain strong service delivery
• Follow all company safety policies and applicable local, state, and federal requirements
• Work closely with other technicians and specialists to support cross-training and improve overall operations

Qualifications

• 3–5 years of experience servicing, integrating, and programming access control systems
• Strong troubleshooting and programming ability in electronic security environments
• Hands-on mechanical and electrical aptitude, including use of common hand and power tools
• Strong customer service mindset and ability to perform well under pressure
• Self-starter who can work independently with limited supervision
• Valid driver’s license with a clean driving record
• Ability to travel locally to jobsites on a regular basis; minimal overnight travel may be required

Preferred Experience

• Relevant field service experience in electronic security environments
• CCTV platforms such as Milestone, Genetec, and Avigilon
• Access control systems such as AMAG, Lenel, Genetec, CCURE, and S2
• Intrusion systems such as DMP and Bosch
• Experience supporting network-connected security devices and related integrations

For immediate consideration, please send resume to: ***email_hidden***