Customer Service Warehouse Associate

Pay range $18 - $20 per hour. Ewing Outdoor Supply is a family‑owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer‑focused team members to join our operations team. Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g., product features, pricing and after‑sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross‑sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up‑to‑date with new products/services Deliver items to different addresses through various routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve client complaints Inform customers about new products and services Follow DOT regulations and safety standards Requirements Bilingual (English/Spanish) Prior outdoor supply industry experience Comfortable working most of the shift on feet with repetitive physical tasks such as stooping, squatting, and lifting items above the head Comfortable operating and delivering on a daily route in an Isuzu NRR 650 or similar commercial vehicle Customer orientation and ability to adapt/respond to different types of customers Ability to multi‑task, prioritize, and manage time effectively Basic math skills Be able to lift 50–70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast‑paced environments Valid driver’s license Excellent organizational and time‑management skills Good driving record with no traffic violations Bonus Points for the Following Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing #J-18808-Ljbffr Ewing Outdoor Supply