Insurance Commercial Lines Account Manager

Job Description

Job Description

Commercial Lines Account Manager

Fargo, North Dakota | Starion Bank

Take ownership of a book of business. Build relationships. Make an impact.

If you know commercial insurance, understand what it takes to retain clients, and enjoy being the person who makes sure nothing falls through the cracks, this could be the opportunity you're looking for.

Starion Bank is hiring a Commercial Lines Account Manager to join our Insurance team in Fargo.

You'll manage and service an established portfolio of commercial accounts while working directly with clients, carriers, producers, and internal partners. From new business and quoting through renewals and ongoing service, you'll play an important role in keeping accounts moving and clients confident in their coverage.

This is a hands-on account management role for an experienced insurance professional who wants real ownership and the opportunity to make a difference.

Your Day-to-Day

Manage the book.
Take responsibility for assigned commercial accounts and help drive strong retention through proactive, responsive service.

Own the renewal process.
Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.

Work with carriers.
Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.

Protect accuracy.
Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.

Take care of clients.
Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.

Keep everything organized.
Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

What You'll Bring

• 3–5 years of experience in commercial insurance servicing or account management
• Experience managing a commercial book of business and contributing to retention
• Active Property & Casualty license
• Strong understanding of commercial insurance operations
• Excellent written and verbal communication skills
• Strong attention to detail and follow-through
• Ability to prioritize and manage a high volume of work
• Customer-first mindset
• College degree or equivalent work experience

Why Starion Bank?

You'll be part of a growing community bank where strong relationships, integrity, and exceptional service are at the heart of the business.

Our Insurance team combines the personal approach of a community-focused organization with the resources and stability of Starion Bank.

You'll work alongside people who value:

• Strong client relationships
• Integrity and accountability
• Service excellence
• Teamwork
• Professional growth
• Work-life balance

What We Offer

• Competitive salary
• Health, dental, vision, and life insurance
• Health Savings Account
• 401(k) and profit-sharing opportunities
• Annual incentive compensation program for benefit-eligible employees
• Paid vacation and holidays
• Professional development opportunities
• Supportive, collaborative team environment
• Work-life balance

Starion Bank has been recognized as a “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine.

Ready to Put Your Experience to Work?

If you're ready to take ownership of a commercial book, build lasting client relationships, and grow your career with Starion Bank, apply today.

Commercial Lines Account Manager — Fargo, ND
Starion Bank | Insurance

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.