Whole Body Team Member (Body Care, Makeup, Vitamins, Nutrition - Stocker, Inventory, Floor Serv[...]

Provides courteous, friendly, and efficient customer service in the Whole Body department, sells nutritional supplements and body care products, builds and maintains attractive displays in accordance with regional Whole Body standards. All Whole Foods Market retail jobs require a positive company image, adherence to Standard Operating Procedures, support for WFM core values and goals, and compliance with health and safety regulations. Job Responsibilities Monitors product quality and freshness and ensures proper product rotation. Logs, processes, and retrieves customer special orders. Completes spoilage, sampling, temperature, and sweep worksheets as required. Follows department procedures for preparing, storing, rotating, and stocking of product. Assists in training new Team Members using all learning checklists and training materials. Supports national, regional and store programs. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Performs other duties as assigned by store, regional, or national leadership. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Job Skills Ability to learn basic knowledge of all products carried in department. Ability to sell proactively. Working understanding of Whole Body department and team and WFM quality goals. Strong attention to detail. Strong communication skills and willingness to work as part of a team. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. Experience No prior retail experience required. Physical Requirements / Working Conditions Must be able to lift 50 pounds. In an 8‑hour work day: standing/walking 6‑8 hours, sitting 1‑4 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. #J-18808-Ljbffr Whole Foods Market IP. L.P.