Operations Manager Moving Company

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement

We are seeking a proactive, hands-on Operations Manager to lead our daily moving operations, elevate service standards, and ensure seamless execution across every job. In this role, you will lead high-performing teams, optimize scheduling, and maintain absolute operational excellence. This is a high-impact position for a decisive leader who thrives in a dynamic, fast-paced environment.

Key Responsibilities

• Daily Fleet & Resource Coordination: Oversee daily dispatch, route optimization, equipment readiness, and crew assignments to maximize efficiency.
• Team Leadership & Development: Recruit, coach, and mentor moving crews, driving high performance, accountability, and a culture of safety.
• Service Excellence & Problem Solving: Serve as the escalation point for operational roadblocks and customer inquiries, delivering fast and high-touch resolutions.
• Cost & Process Optimization: Identify bottlenecks, track key performance metrics, and implement streamlined workflows to reduce operating costs and boost throughput.
• Safety & Regulatory Compliance: Ensure strict adherence to company safety protocols, DOT regulations, and high-quality service benchmarks.
• Bilingual Proficiency: Professional fluency in English with basic to intermediate Spanish communication skills preferred to coordinate effectively with bilingual field teams and clients.

Qualifications

• Experience: 3–5+ years in operations or logistics management (moving, freight, or field services industry preferred).
• Education: Bachelor’s degree in Business, Operations, Logistics, or equivalent hands-on leadership experience.
• Leadership & Communication: Strong interpersonal skills with a proven track record of managing field personnel and driver teams.
• Technical Skills: Proficiency in logistics management platforms, dispatch software, and Microsoft Office / Google Workspace.
• Physical & Licensing Requirements: Valid Driver’s License (CDL preferred); physically capable of stepping in to assist field teams when necessary.
• Policy Compliance: Full availability and adherence to company policies, including non-compete/conflict-of-interest guidelines.

Why Join Us? Join a growing company where your leadership directly shapes our expansion and operations. Apply today to drive your career forward with us.