Support specialist
Electron Apps, Inc.
Raleigh, in the office three days a week · Reports to Heather Sloan · One of two open roles You help shops set up dispatch, scheduling, and invoicing, and you stay with them when something breaks on a Monday. This is a support seat, not a software engineer seat. The product you will learn Electron is a .NET application on SQL Server, hosted in Azure. The technician app is a Xamarin client. You do not have to build it. You do have to describe what the user did, and you should be willing to read an error or a simple SQL question long enough to write a clear note for Raj's group. The work Onboard office staff in week one, then a couple of techs in week two. Answer phone and email, weekdays, 8:00 a.m. to 6:00 p.m. ET. File bugs with the steps, the shop, and what you already tried. Tell Heather when a shop is about to outgrow the plan they bought. #J-18808-Ljbffr Electron Apps, Inc.
Vacancy posted 3 days ago
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