Guest Service Representative

Hawkeye Hospitality

Guest Service Representative

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!

As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.

Qualifications:

Previous customer service experience.
Excellent computer and typing skills are required.
Ability to communicate effectively with the public and other Team Members.

Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Guest Service Representative in Baton Rouge, LA vacancy

Guest Service Representative
...Dimension Hospitality - 5500 Hilton Avenue - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check ins, check outs, room assignments, and reservations; Answer guest questions and resolve issues promptly; Operate the front desk system...
Suggested
Dimension Hospitality
Baton Rouge, LA
4 days ago
Guest Services Representative FT/PT positions
...Job Description Job Description Description: Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates?telephone...
Suggested
Work at office
Local area
Oliver Hotels & Resorts
Baton Rouge, LA
20 days ago
Nothing Bundt Cakes - Seasonal Guest Service Representative
...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party...
Suggested
Casual work
Seasonal work
Flexible hours
Afternoon shift
Nothing Bundt Cakes #3
Baton Rouge, LA
16 days ago
Guest Services Representative and Night Auditor
...Downtown is seeking a detailed, outgoing, customer service pro to fill our Front Desk Representative and Night Auditor position. In this role, you’ll be able... ...your organizational skills and create exceptional guest experiences while enjoying a fun work environment with...
Suggested
Contract work
Local area
Night shift
HAMPTON INN and SUITES BATON ROUGE
Baton Rouge, LA
a month ago
Guest Services Agent
...Guest Service Agent At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become...
Suggested
Bank staff
Local area
Immediate start
Shift work
HRI Hospitality
Baton Rouge, LA
5 days ago
Guest Service Representative
$13.5 per hour
...Guest Service Representative Compensation: $13.50 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy...
Hourly pay
Local area
Flexible hours
Dimension Hospitality, LLC
Baton Rouge, LA
3 days ago
Concierge
...and responsive front desk experience for residents, families, guests, and team members. If you take ownership of first impressions... ...promptly and professionally • Maintain knowledge of community services, amenities, and policies • Manage packages and deliveries •...
Full time
Work at office
Weekend work
The Claiborne at Baton Rouge
Baton Rouge, LA
2 days ago
Concierge
...assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with...
Work at office
Shift work
Sunrise Senior Living
Baton Rouge, LA
2 days ago
Housekeeper Wanted - Airbnb Cleaner Wanted In Baton Rouge.
$120 per hour
...Cleanings are 2-3 times a week and the pay is a flat $120 each checkout. You will have from 11am-3pm to get the place ready for the next guest. It requires all linens to be washed and 2 beds remade. I have a very high standard for cleanliness for my guests. Thank you!...
Housekeeper.com
Baton Rouge, LA
19 days ago
Hotel Housekeeper
...Housekeeper: The Cleanliness Champion!Your Challenge: Ensure a Spotless Environment and Impeccable Presentation for Every Guest!Ready to be the backbone of guest comfort and the champion of cleanliness? Join Sandpiper Hospitality (SH), one of the fastest-growing companies...
Local area
Sandpiper Property Management
Baton Rouge, LA
5 days ago
HOTEL HOUSEPERSON
...is responsible for maintaining high cleanliness standards in all guest corridors, elevators, and all assigned areas. He/she is also... ...Attendants dirty linen or trash as needed.Collect all trash from the service landings and take to/dispose in outside trash dumpsters, per...
Temporary work
Expotel Hospitality
Baton Rouge, LA
5 days ago
Banquet Houseman
...specifications and maintained throughout events to provide an exceptional guest experience. Key Responsibilities Set up banquet rooms,... ...and organization of banquet areas, storage rooms, and service stations. Monitor event spaces throughout functions and respond...
Flexible hours
Day shift
Afternoon shift
Tumi Hospitality
Baton Rouge, LA
3 days ago
Doorman
...!Come join our team and let's get this party started!!POSITION SUMMARY: The door person ensures the safety and security of all our guests and staff, and to make sure the customers' nights are fun and exciting. You will play a key role in the operation of our entire business...
Night shift
Briggs Management LLC
Baton Rouge, LA
5 days ago
Houseperson
...areas and corridors, creating exceptional guest experiences while enjoying a competitive... ...USA, we provide hospitality management services across all aspects of hotel management... ...The physical demands described here are representative of those that must be met by an employee...
Contract work
Local area
HAMPTON INN and SUITES BATON ROUGE
Baton Rouge, LA
3 days ago
Housekeeping House Person
...of the hotel, assisting room attendants with general cleaning of guest rooms. This includes vacuuming, shampooing of carpets, cleaning/... ...to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance...
Shift work
Afternoon shift
Weekday work
Blue Sky Hospitality Solutions
Baton Rouge, LA
4 days ago
Remote Travel Concierge - Flexible Hours & Growth
...Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to support travelers throughout their journey. This role focuses on attentive service, answering travel questions, and maintaining a positive client experience. Key responsibilities include...
Remote work
Flexible hours
Elevationtravelpartners
Baton Rouge, LA
3 days ago
HOUSEKEEPER
...Housekeeper The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Potential Career Paths: Housekeeping...
The Inn at Virginia Tech and Skelton Conference Center
Baton Rouge, LA
23 hours ago
HOUSEKEEPER (FULL TIME)
$14 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Compass Group, North America
Baton Rouge, LA
2 days ago
Housekeeping Aide
...Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment...
Full time
Remote work
Marriott
Baton Rouge, LA
22 hours ago
Breakfast Attendant
...There's a place for you here today and tomorrow. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...guest experience by providing courteous, friendly, guest service with a +1 Service attitude. With your can-do spirit and unique...
Live in
Immediate start
Flexible hours
Night shift
Drury Hotels
Baton Rouge, LA
2 days ago
Hotel Breakfast Attendant
...Description Are you a food service professional with a strong desire to provide excellent customer service to guests? You might be just what we're looking for in our next breakfast attendant. Our busy hotel is looking for a detail-oriented person to set up and take...
Executive Hotel Management
Baton Rouge, LA
4 days ago
Lead Concierge
...Lead front desk operations and set the standard for hospitality and professionalism Provide exceptional customer service to residents, guests, and staff Support administrative and documentation processes to ensure accuracy and timeliness Assist with onboarding...
Full time
Work at office
The Claiborne at Baton Rouge
Baton Rouge, LA
4 days ago
BELLPERSON
...attentive, courteous, and efficient luggage assistance to all guests during check-in, throughout their stay, and at checkout. For this... ...within the hotel. Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. Offers information...
Temporary work
Part time
Immediate start
Expotel Hospitality
Baton Rouge, LA
5 days ago
Wellness Membership Concierge
...experience. We are seeking motivated individuals with at least one year of sales experience, strong phone and computer skills, and the ability to educate patients about wellness services while maintaining a high level of service in a fast-paced #J-18808-Ljbffr The Joint Corp.
Full time
Monday to Friday
The Joint Corp.
Baton Rouge, LA
5 days ago
Future Opening: Baton Rouge- Spa Concierge (part-time)
$11 - $13 per hour
...Spa Concierge, you are the first impression of the spawelcoming guests, confirming details of their visit, and guiding them through... ...check-out; it's about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission...
Hourly pay
Part time
Woodhouse
Baton Rouge, LA
1 day ago
Tool Room Attendant
Tool Room Attendant The Tool Room Attendant is responsible for maintaining a continuous inventory of all tools. Must be able to track tools on a day-to-day basis as they are issued and monitor shortages or lost tools. Will need to complete assured grounding training...
For subcontractor
Work at office
Cajun Industries Holdings
Baton Rouge, LA
5 days ago
Houseman
...by moving linen, removing trash, stocking supplies, delivering guest requests, and assisting with cleaning and special projects throughout... ...and work well with a team. Professional attitude and guest service mindset. Flexible schedule required, including weekends and...
Flexible hours
Day shift
Afternoon shift
Tumi Hospitality
Baton Rouge, LA
3 days ago
Remote Travel Concierge & Planning Expert
A travel service provider is seeking a Remote Travel Specialist to support clients throughout their travel experience. Responsibilities include addressing inquiries, managing bookings, and ensuring client satisfaction. The ideal candidate will possess excellent communication...
Remote work
Hjbtravels
Baton Rouge, LA
7 hours ago
Housekeeper
$10 per hour
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...
Local area
Healthcare Services Group
Baton Rouge, LA
4 days ago
Room Attendant/Housekeeper
...maintaining clean, comfortable, and welcoming guest rooms, hallways, and public areas to... ...guest experience. This position services guest rooms daily, stocks and maintains... ...with company standards.The following is a representative list of duties and is not exhaustive. Other...
Flexible hours
Shift work
Afternoon shift
Phoenix American Hospitality LLC
Baton Rouge, LA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Representative. Be the first to apply!