Receptionist

Overview Receptionist - The Boat House of Whitewater is seeking a receptionist with experience in the recreational marine industry or general knowledge of outdoor recreation, tourism, or hospitality to join our team of professional, customer-focused individuals. If you are a customer service enthusiast with a passion for active waterfront environments, we have an opportunity to become the welcoming face of our team. As a Boat House Receptionist, you will play a crucial role in ensuring guests have an unforgettable experience from arrival. Responsibilities Be the face and voice of the Boat House to our guests. Familiarize themselves with our customers and cater to their needs. Greet and direct Boat House guests. Learn the most frequently asked questions and their answers. Handle all incoming phone calls for the Boat House, answering questions and directing guests to the appropriate department. Welcome and direct walk-in guests, answering questions and connecting guests with proper department. Act as a liaison/advocate for our customers with other departments such as accounting and service. Provide administrative support, including general clerical duties. Perform various clerical tasks, making calls on behalf of the organization, and documenting all necessary details for management review. Work independently and as a team to help the business achieve its goals. Be detail oriented. Attend all assigned meetings. Adhere to all company policies and procedures. Assist in maintaining the professional, clean appearance of the business. Perform other duties as assigned. Qualifications Experience in customer service or reception in related industries (recreational marine, outdoor recreation, tourism, or hospitality) preferred. Ability to work in a waterfront environment and handle guest inquiries with professionalism. Strong communication and organizational skills. Details Location: Whitewater, WI, USA Pay Rate: $15.00 - $20.00 per hour Pay Type: per hour Benefits: 401(K) Matching, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Paid Time Off, Vision Insurance Employment Type: Part Time The Boat House is an EOE and participates in the federal E-Verify program. #J-18808-Ljbffr