Warehouse Supervisor - 1st Shift

Distribution Operations SupervisorBuild Your Career with Ashley Furniture - Where Innovation Meets ComfortAt Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.The Distribution Operations Supervisor is a frontline leader who thrives in fast-paced environments and knows how to keep operations moving efficiently and safely. This role coaches and guides a diverse team of frontline associates, driving daily operations with precision and purpose—from staffing and workflow management to real-time problem-solving on the floor. The Operations Supervisor champions a safety-first mindset, monitors key performance metrics, and turns insights into action while fostering transparency, trust, and alignment between leadership and the team. This position is the backbone of distribution operations, setting the tone for teamwork, accountability, and inclusion.Responsibilities:Lead from the front by coaching and guiding a diverse team of frontline associates to achieve performance goalsSet the tone for teamwork, accountability, inclusion, and a culture of continuous improvementProvide daily direction, motivation, and support to ensure team members understand expectations and have the tools to succeedConduct performance evaluations and provide ongoing feedback, coaching, and development opportunitiesMake employment decisions and recommendations on hiring, promotions, corrective actions, and terminationsFoster a positive, collaborative team environment where every associate feels valued and engagedBuild strong relationships with team members based on trust, respect, and clear communicationOperational ExcellenceOwn the floor by driving daily operations with precision and purpose across receiving, storage, picking, packing, and shipping functionsManage staffing levels and workflow to meet production targets and service level commitmentsProblem-solve on the fly to address operational challenges, resource constraints, and unexpected disruptionsServe as the go-to leader for operational questions, escalations, and decision-making on the distribution floorCoordinate with other supervisors and departments to ensure seamless operations across shiftsMonitor work-in-progress and adjust priorities to maintain productivity and meet deadlinesEnsure adherence to standard operating procedures and quality standardsSafety LeadershipChampion a safety-first mindset and make sure protocols aren't just followed—they're lived every dayConduct safety walks, audits, and inspections to identify and eliminate hazardsLead safety meetings and training sessions to promote awareness and complianceInvestigate incidents and accidents, document findings, and implement corrective actionsEnsure proper use of personal protective equipment (PPE) and material handling equipmentPromote a culture where safety is everyone's responsibility and a core valuePerformance Monitoring & ReportingTrack what matters by monitoring key metrics including productivity, accuracy, safety, and efficiencyAnalyze performance data and turn insights into action through process improvements and coachingGenerate reports that don't just reflect the work—they inspire the next move and drive resultsCommunicate performance updates to leadership and recommend strategies for improvementHold team accountable to performance targets and quality standardsCelebrate successes and address performance gaps proactivelyCommunication & CollaborationKeep communication flowing between leadership and the floor to foster transparency, trust, and alignmentParticipate in daily stand-up meetings, shift briefings, and cross-functional coordination sessionsCommunicate company and departmental goals, initiatives, and changes to frontline associatesServe as a liaison between associates and management, ensuring concerns are heard and addressedCollaborate with warehouse operations, inventory, quality, and transportation teams to optimize end-to-end processesResource ManagementManage resources to optimize equipment, facilities, employees, methods, and materialsEnsure equipment is well-maintained and properly utilized to support operational needsCoordinate with maintenance teams on equipment repairs and preventive maintenanceMonitor inventory levels and coordinate with supply chain teams on material availabilityControl operational costs while maintaining service quality and productivityContinuous ImprovementIdentify opportunities for process improvements and efficiency gains through observation and data analysisLead continuous improvement initiatives using Lean principles, 5S, and problem-solving methodologiesEngage team members in improvement activities and empower them to suggest solutionsImplement best practices to eliminate waste and optimize workflowsSupport organizational transformation initiatives and change management effortsCore Values DemonstrationDemonstrate the Company's Core and Growth Values in the performance of all job functionsModel expected behaviors and hold team accountable to company values and standardsQualifications:High school diploma or GED equivalent requiredMinimum 1+ year in a leadership role within operations, logistics, or supply chainExperience in distribution or warehouse environments is a major plusStrong planning, organizational, and team development skillsExcellent communication skills, both written and verbal, with ability to lead diverse teamsAbility to work in a fast-paced environment and manage multiple prioritiesProblem-solving abilities with sound judgment and decision-making skillsProficient in basic computer skills including Microsoft Office SuitePhysical ability to walk distribution floors, stand for extended periods, and lift up to 50 lbs as neededAbility to work flexible hours including evenings, weekends, and holidays as operational needs requireAdditional Qualifications, Preferred:Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent work experience)2-3 years of supervisory experience in distribution center or warehouse operationsExperience in furniture, retail, or manufacturing distributionKnowledge of warehouse management systems (WMS) and inventory management principlesLean Manufacturing or Six Sigma certification (Green Belt or higher)Understanding of OSHA safety regulations and warehouse safety best practicesExperience with labor management systems (LMS) and engineered labor standardsBackground in process improvement methodologies including Kaizen and 5SBilingual skills (English/Spanish) to support diverse workforceWork Environment:This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety-sensitive operations and may include various shift schedules to support production and distribution needs.Pay:Competitive compensation based on experienceBenefits We Offer:Health, Dental, Vision, Employee Assistance ProgramPaid Time Off; increases with years of servicePaid Vacation, Holidays, and Your Birthday offGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesTuition AssistanceAshley Wellness Centers (location specific) and Medical TourismTelehealth401(k) and Profit SharingLife InsuranceOur Core Values:Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.Dirty Fingernail: