Operations Supervisor

Carolina PRG has partnered with a growing and highly respected organization seeking an Administrative Operations Manager to support and oversee multi-office administrative operations. This is a high-impact leadership opportunity for a hands‑on operations professional who thrives in fast-paced environments and enjoys improving processes, developing teams, and creating operational efficiencies. This role will partner closely with regional leadership and oversee critical back‑office functions supporting sales and service operations. The ideal candidate is proactive, highly organized, operationally minded, and comfortable leading both people and processes across multiple locations. Key Responsibilities Oversee daily administrative and operational support functions across multiple offices Manage and mentor administrative staff and office leadership teams Support functions including customer service, sales order entry, contracts, billing, invoicing, accounts payable, accounts receivable, auditing, and scheduling Drive process improvement initiatives to improve workflow efficiency, consistency, and overall operational performance Develop and maintain reporting tools and operational metrics to support business decision-making Partner with leadership teams to improve communication, accountability, and operational execution Ensure compliance with company procedures, internal controls, and operational standards Assist with ERP‑related processes and system improvements Travel to regional offices as needed to support operations and team development Qualifications 5+ years of administrative operations or office management leadership experience Experience managing administrative teams, supervisors, or multi‑site operations Strong background supporting back‑office operational functions including billing, invoicing, customer service, contracts, A/P, A/R, and reporting Experience with ERP and CRM systems strongly preferred Advanced Microsoft Excel skills required Strong communication, leadership, organizational, and problem‑solving abilities Ability to operate in a fast‑paced, hands‑on environment with a high sense of urgency Bachelor’s degree preferred Additional Details Full‑time onsite position based in Charlotte, NC Travel up to 25-40% depending on business needs and projects Competitive compensation package including bonus opportunity and strong benefit #J-18808-Ljbffr