Clinical Operations Supervisor

Position: Clinical Operations Supervisor

Location: On-Site

The Clinical Operations (ClinOps) Supervisor is responsible for overseeing the daily operations and overall performance of the Clinical Operations team, ensuring compliance, efficiency, and high-quality execution of all clinical trials conducted at the site.

Essential Job Functions include, but are not limited to:

Team Leadership & Management

o Directly supervise Clinical Research Coordinators (CRCs), Research Assistants (RAs) and Laboratory Technicians, providing coaching, mentorship, performance feedback, and career development.

o Lead team meetings, set clear expectations, and ensure accountability across all ClinOps functions.

o Foster collaboration between the ClinOps, Recruitment, and other site departments.

Operational Oversight

o Ensure trials are conducted in compliance with ICH-GCP, FDA regulations, IRB requirements, and site SOPs.

o Monitor workload distribution and study assignments for CRCs and RAs; adjust as needed to optimize efficiency and balance priorities.

o Identify and implement process improvements to streamline operations, maximize efficiency, and enhance participant and sponsor satisfaction.

o Oversee internal audits and assist with sponsor, CRO, and FDA inspections, ensuring site readiness at all times.

Performance & Reporting

o Develop, track, and present ClinOps performance metrics (weekly, monthly, and annual) to site leadership.

o Monitor study timelines, enrollment progress, and data quality; proactively address barriers to success.

o Provide input on site capacity, staffing needs, and study feasibility to support business development.

Study Management (as applicable)

o Assist on select clinical trials, including, but not limited to study visits, protocol adherence, participant management, and data oversight, as needed.

o Contribute to study-specific document and process development (e.g., process flows, CRFs, training materials).

o Support recruitment and retention strategies by collaborating with recruitment staff and engaging directly in patient-facing activities when required.

Strategic & Cross-Functional Engagement

o Participate in site-level leadership meetings and annual strategy planning sessions.

o Provide input on study contracts, budgets, and operational considerations at the discretion of the executive team.

o Support hiring, onboarding, and training of new ClinOps staff, ensuring smooth integration and adherence to site standards.

In order to be eligible for this position, you should:

- Have excellent communication skills.

- Be detail oriented, organized, flexible, and willing to step in where needed.

- Have at least 3-5 years’ experience in clinical research, or equivalent at leadership’s discretion.

- Have at least 1 years’ experience managing a team or in a senior/lead position.

- Adhere to SCRC’s core values: Compassionate Care, Passion to Excel, Trust, Respect, and Collaborative Spirit.

Salary range: $90,000-$100,000 annually.