Senior Director, Media Network & Marketing Applications

General Summary:

The Senior Director, Media Network & Marketing Applications is responsible for the technology strategy, delivery, support, and continuous improvement of digital commerce, marketing technology, loyalty, personalization, and media network platforms. This role partners with business and technology leaders to deliver reliable, scalable, and secure technology capabilities that support customer engagement, marketing execution, operational efficiency, and business growth. The position leads internal and external technology teams, manages budgets and vendor performance, and ensures delivery aligns with enterprise standards, business priorities, and operational requirements.

Duties & Responsibilities:

• Lead and manage technology teams, including staffing, performance management, coaching, succession planning, work prioritization, and day-to-day operating routines.
• Develop and execute technology roadmaps for assigned digital, marketing technology, loyalty, personalization, content, and media network platforms.
• Manage capital and expense budgets, vendor contracts, statements of work, software licenses, and delivery partner performance for assigned technology areas.
• Partner with business, product, security, architecture, operations, and analytics teams to define requirements, prioritize work, resolve issues, and deliver technology solutions.
• Oversee delivery and support of marketing technology and related platform capabilities, including customer data, campaign execution, content management, loyalty, personalization, analytics, and media network enablement.
• Ensure assigned platforms meet enterprise expectations for architecture, integration, security, reliability, quality, release management, production support, and continuous improvement.

Knowledge & Skills:

• Knowledge of technology leadership practices, including team management, organizational planning, performance management, and stakeholder communication.
• Knowledge of digital commerce, marketing technology, loyalty, personalization, content management, customer data, analytics, and media network platform capabilities.
• Knowledge of application development, systems integration, cloud-based solutions, APIs, data integration, security, production support, and technology delivery practices.
• Ability to communicate technical information clearly to business and technology audiences and align technology work to business priorities.
• Knowledge of technology leadership practices, including team management, organizational planning, performance management, and stakeholder communication.
• Knowledge of digital commerce, marketing technology, loyalty, personalization, content management, customer data, analytics, and media network platform capabilities.
• Knowledge of application development, systems integration, cloud-based solutions, APIs, data integration, security, production support, and technology delivery practices.
• Ability to communicate technical information clearly to business and technology audiences and align technology work to business priorities.
• Ability to manage vendors, contracts, budgets, priorities, risks, issues, and delivery commitments across multiple workstreams.
• Ability to establish goals, define measures, monitor performance, and drive continuous improvement for assigned teams and platforms.

Work Experience:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field required; Master’s degree preferred.
• Minimum of 12 years of progressive technology experience, including application development, platform delivery, systems integration, or technology operations.
• Minimum of 8 years of people leadership experience, including experience leading managers or multi-level technology teams.
• Experience supporting digital, marketing technology, ecommerce, loyalty, customer engagement, analytics, or related business platforms.
• Experience managing budgets, vendors, contracts, delivery partners, technology roadmaps, and production support responsibilities.
• Retail, consumer, marketing technology, ecommerce, loyalty, or media network experience preferred.