Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Performance Operations Manager

$101k - $118k

Fanatics

Fanatics is a leading global digital sports platform that delivers licensed fan gear, collectibles, and betting experiences to over 100 million fans worldwide. The Performance Operations Manager is responsible for the operational execution, systems administration, and continuous delivery of our performance management programs. This hands‑on, execution‑focused role leverages AI and automation to drive efficiency, scalability, and ongoing improvement in how performance programs are delivered. Key Responsibilities Program Execution & Operations Execute performance programs (performance cycles, talent reviews, promotions, continuous feedback) with a focus on automation and scalability. Use AI tools to manage timelines, track progress, and proactively flag risks or delays. Coordinate communications using AI‑assisted messaging to drive engagement and completion. Ensure high completion and compliance through data‑driven nudges and insights. Lattice SME & System Ownership Serve as the subject‑matter expert for the performance platform. Configure and optimize systems emphasizing automation, integrations, and AI‑enabled workflows. Partner with HRIS and vendors to implement smarter, more efficient system solutions. Ensure data accuracy and integrity, using AI to identify anomalies or inconsistencies. Translate program design into scalable, system‑driven experiences. Enablement & Training Develop clear, engaging materials using AI to accelerate content creation and improve clarity. Design and deliver training incorporating AI‑enabled workflows and best practices. Personalize and scale learning experiences through AI. Reporting & Analytics Produce dashboards and reporting (completion rates, rating distributions, calibration summaries). Use AI to analyze trends, surface insights, and highlight risks proactively. Enable leaders and HRBPs with faster, deeper insights to support decision‑making. Advance from reporting to predictive insights and recommendations. Continuous Improvement Monitor program effectiveness using data and AI‑driven insights. Identify opportunities to automate, simplify, and improve processes. Gather and synthesize feedback using AI to scale insights and accelerate iteration. Collaboration Partner with People Business Partners, HR Operations, and L&D to embed AI‑enabled ways of working. Support leaders and employees with clear, efficient, and tech‑enabled guidance. Ensure seamless integration between performance, talent, and pay processes. Requirements 3+ years of experience in HR programs, People Operations, or Performance Management. Hands‑on experience administering Lattice (or similar platforms). Experience leveraging AI tools to improve workflows, reporting, or content creation. Strong program management and execution skills. Experience building training content and facilitating live sessions. Exceptional attention to detail and ability to manage multiple timelines. Strong communication and stakeholder management skills. A mindset of continuous improvement, automation, and operational excellence. Success Looks Like Performance programs run smoothly, efficiently, and with increasing automation. Manual effort is reduced through effective use of AI and systems optimization. Leaders and employees feel confident navigating performance processes and tools. Reporting evolves from descriptive to insight‑driven and predictive. High‑quality materials and training are delivered faster and at scale through AI. The performance function becomes a model for AI‑enabled operations across HR. Salary and Benefits Salary Range: $101,000 – $118,000 USD (New York City only). The range reflects base pay and may not include short‑term or long‑term incentive compensation. Ranges may change based on country and state of residence. For full benefits information, visit NYC Salary Range: $101,000 – $125,000 USD. #J-18808-Ljbffr Fanatics

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Performance Operations Manager in Austin, TX vacancy
  • Meltwater is seeking a Customer Experience Operations Manager in Austin, Texas. This role involves driving key workflows to enhance customer...  ...working closely with Customer Success leaders to implement performance metrics. You will need a strong background in customer... 
    Suggested
    Flexible hours

    Meltwater

    Austin, TX
    21 hours ago
  • $101k - $118k

    Fanatics is seeking a Performance Operations Manager in Austin, Texas, to oversee operational execution of performance management programs. This role involves leveraging AI and automation to optimize processes, manage program executions, and ensure high-quality performance... 
    Suggested

    Fanatics

    Austin, TX
    2 days ago
  • TeleMed2U in Austin, Texas is seeking a Clinical Operations Manager to oversee the daily performance of telehealth services. Responsibilities include managing operations, collaborating with healthcare providers and IT, and ensuring compliance with HIPAA regulations. The... 
    Suggested

    TeleMed2U

    Austin, TX
    2 days ago
  • $55k

     ...Description Foundation Communities owns and operates two Prosper Centers in Austin, Texas...  ...Partner with Prosper Program Managers to coordinate operational needs across programs...  ...by noise, dust, etc. Work is generally performed within an office environment, with standard... 
    Suggested
    Full time
    Work at office
    Afternoon shift

    Foundation Communities Inc

    Austin, TX
    a month ago
  • $15 per hour

     ...Job Description Job Description Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to...  ...count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift
    Day shift
    Afternoon shift

    Gopuff

    Austin, TX
    2 days ago
  •  ...in Texas—founded in Houston in 1994 and operating as KIPP Texas since 2018—we hire dynamic...  ...wide systems; leading safety and crisis management; and providing exemplary customer service...  ...be met by an employee to successfully perform the essential functions of this position... 
    Monday to Friday
    Flexible hours

    KIPP Texas Public Schools

    Austin, TX
    15 days ago
  • $20 - $26 per hour

     ...Description Keep Buck Mason Running Smooth as an Operations Coordinator!   Are you the behind-the...  ...operations, lead the stock team, and manage inventory flow to ensure the sales floor...  ...include other perks tailored to your performance and dedication to our craft. Founded... 
    Hourly pay
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Buck Mason

    Austin, TX
    5 days ago
  •  ...insurance ~ Health insurance ~ Vision insurance Insurance Operations Coordinator Location: Austin, TX (Remote considered for...  ...Coordinator to support our Direct Repair Program (DRP) and Managed Repair Program (MRP) operations by ensuring claims move efficiently... 
    Full time
    Work at office
    Immediate start
    Remote work
    Flexible hours

    Roofserv

    Austin, TX
    20 days ago
  •  ...Description Job Description Position Goal: As a Delivery Account Operations Associate your main goal is to accurately and efficiently log...  ...to meet requirements (i.e. billing processes, reporting, cost management, supplies mgmt., etc.). Coordinates employee training.... 
    Shift work
    Day shift

    MRI

    Austin, TX
    7 days ago
  • Apple Inc. is seeking a Strategic Operations Program Manager in Austin, Texas. This role involves leading the OEM operations team to ensure product readiness, manage factory budgets, and enhance product quality through strong program management and cross-functional collaboration... 

    Apple Inc.

    Austin, TX
    1 day ago
  • $120k - $150k

     ...Strategy & Operations Manager, Services Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview... 
    Work experience placement
    Summer holiday
    Live out
    Work at office
    Local area
    Flexible hours
    2 days per week

    BetterUp

    Austin, TX
    2 days ago
  • $50k - $80k

     ...ROLES AND RESPONSIBILITIES The Tax & Operations Program Coordinator will provide reporting and data analysis support their mobility...  ...by working closely with the tax, finance/payroll, account management, and operations teams. This position is open to be filled hybrid... 
    Part time
    Local area
    Worldwide
    Relocation

    SIRVA

    Austin, TX
    2 days ago
  •  ...Senior Business Operations & Strategy Manager At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users...  ...ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition... 
    Contract work
    Local area
    Immediate start

    Digital Turbine

    Austin, TX
    1 day ago
  • A solar technology company is seeking an Operation Program Manager to oversee various projects in a fast-paced environment. The ideal candidate will have 4+ years of project management experience, strong communication skills, and potentially a PMP certification. Responsibilities... 
    Remote job
    Fixed term contract

    FTC Solar, Inc

    Austin, TX
    3 days ago
  • Operation Program Manager Location: USA, Remote or Austin TX (preferred) Reports to: Senior Manager of Operation Program Managers About FTC...  ...the duration of the project from post-sale to completion of performance testing and transition to operations and maintenance of... 
    Contract work
    Temporary work
    Fixed term contract
    Work at office
    Remote work

    FTC Solar, Inc

    Austin, TX
    3 days ago
  • $83.7k - $111.3k

    Position Overview The Performance Manager oversees the monitoring, analysis, and optimization of IT systems and service performance to ensure...  ...initiatives through completion. Partner with project, operations, and release managers to embed performance criteria into change... 
    Contract work
    Work experience placement
    Work at office

    ASM Research, An Accenture Federal Services Company

    Austin, TX
    3 days ago
  • $186k - $270k

     ...years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management. 2 years...  ...largest addressable market opportunities, managing performance feedback loops to accelerate and enable the Go-To-Market... 
    Full time
    Local area

    Google Inc.

    Austin, TX
    1 day ago
  •  ...organizational and communication skills will be the key to success. Attention to detail and a proven ability to manage priorities are also essential. About the role Sr. Operations Program Manager (NPI OPM) launches products on time, with high quality and maximum customer... 
    Full time
    Local area
    Worldwide

    Roku

    Austin, TX
    21 hours ago
  • $112k - $168k

    Grant Thornton is looking for a PMD Talent Effectiveness Manager based in Austin, Texas. This role involves facilitating the performance management process for partners and managing operational delivery. The ideal candidate will have 6-8 years of experience in performance... 

    Grant Thornton

    Austin, TX
    2 days ago
  • Overview ICON is looking for a Field Operations Program Manager to manage and develop Process, Planning, & Quality Programs. This role is critical in developing, documenting, and implementing operational processes and quality standards across Field Operations. The primary... 
    For contractors
    Local area
    Flexible hours

    ICON

    Austin, TX
    2 days ago
  •  ...team-oriented, and driven to produce quality work. They will have experience managing reports for stakeholders across all business functions, including marketing, product, technology, and operations.   Responsibilities:  Business intelligence – Generate information... 
    Work at office

    Intiva Health

    Austin, TX
    16 days ago
  •  ...more personalized. The Vice President, Operations is a senior leader responsible for...  ...Customer Experience (Cx), the Project Management Office (PMO), Client Operations (Client...  ...ensuring these teams are aligned, high-performing, and tightly connected to Everlywell’s... 

    Everlywell

    Austin, TX
    18 days ago
  •  ...Job Description The VP of Branch Operations will provide strategic oversight and leadership...  ...Heritage Credit Union, ensuring high-performance service delivery, operational...  ...network. The Key Responsibilities: Manages the Financial Services department. Directly... 
    Contract work
    Live in
    Relocation

    United Heritage Credit Union

    Austin, TX
    12 days ago
  •  ...solution for accounting and back-office operations for restaurants. Restaurant365’s...  ...the company. Compliance & Regulatory Management You’ll be the executive point of escalation...  ...You’ll lead, mentor, and grow a high-performing team. That includes recruiting top talent... 
    Work at office
    Local area
    Remote work

    Restaurant365

    Austin, TX
    11 days ago
  •  ...Summary of Position   Job Title:  VP of Operations (Additive Manufacturing, 3D Printing)...  ...experience, 3+ years in upper management, P&L responsibility, Lean Manufacturing...  ...strategies, mentoring site managers to exceed performance targets, and championing the transition... 
    Work at office
    Remote work

    Field of Talent

    Austin, TX
    23 days ago
  • A leading security firm located in Austin, Texas, is seeking a Contract Manager responsible for managing all contract-related operations and ensuring compliance across security services. The ideal candidate will have a minimum of five years of experience in project management... 
    Contract work

    Walden Security

    Austin, TX
    21 hours ago
  •  ...Description Job Position: Shipping & Operations Specialist Company: Pro Coffee Gear...  ...accurate order processing, efficient inventory management, and timely shipments to customers ....  ..., and store incoming inventory Perform cycle counts and maintain inventory accuracy... 
    Full time
    Local area

    Pro Coffee Gear

    Manor, TX
    a month ago
  •  ...Description We are seeking a FinOps Lead to drive cloud financial management, cost optimization, and governance across a growing...  ...data into actionable insights that improve financial performance and operational efficiency. The ideal candidate brings a strong blend... 
    Contract work
    Flexible hours

    ExtendMyTeam

    Austin, TX
    11 days ago
  •  ...Description Job Description The Operations Team Lead supports daily execution of Distribution...  ...and guidance to employees to reinforce performance expectations and adherence to standards...  ...concerns and recommending solutions to management. Conduct daily safety checks of... 
    Work at office
    Shift work

    Goodwill Industries of Central Texas

    Austin, TX
    24 days ago
  • $65k - $75k

     ...SelectLeaders client is looking for a National Operations Specialist (NOS) to join our team to...  ...in Student Housing, property management, or marketing and leasing is imperative...  ...transitions, ensuring operational continuity and performance stability Lead, coach, and develop... 
    Interim role
    Local area
    Remote work
    Flexible hours

    Bisnow

    Austin, TX
    14 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Performance Operations Manager. Be the first to apply!