Federal SAP Concur Implementation Project Manager

Federal Sap Concur Implementation Project ManagerCenseo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service. The consultant will be part of the GO.gov Program Management Office (PMO) and will have responsibility for a portfolio of federal civilian agencies requiring transition support.Responsibilities:Operates as the lead point of contact for a portfolio of GO.gov customer agenciesGuides agency transition planning meetings and tracking of issues/ resolutionsCoordinates responses to agency issues with the MSP and solution management teamAdvocates for the timely and successful delivery of GO.gov solution improvements according to customer needs and objectivesDevelops and manages customer account profiles, coordinates agency participation in GO.gov customer/user workshops, testing activities, and other coordinating meetings.Applies T&E or other business system project management experience to communicate and coordinate resolution to complex project issues involving technical topics including software/solution validation, business system integration, and security accreditation activities.Tracks progress using common project management schedule software and tracking tools for logging and reporting status on issues, actions, and risks.Applies waterfall and agile management methods to help agencies align plans with PMO-developed transition plans.Supports task planning, elaboration and re-prioritization based on new information, and adapting plans to meet project deadlines.Develops a gap analysis between agency requirements and GO.gov functionality to identify potential risksRepresents the agency's interests by promoting agency-specific needs, surfacing critical issues early, and identifying gaps in resources or information provided by GO.govApplies business process re-engineering to optimize implementation of the GO.gov solution and ensure federal T&E complianceDefines agency's change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder groupSupports all aspects of the engagement including overseeing Technology project management, Change management and Transition Communication support, Go-Live Readiness, and User Adoption and Proficiency support.The Ideal Candidate:Bachelor's degree in business administration, public policy or related subject matter fieldMinimum 5 years' experience in consulting, federal service, and/or related field, preferably supporting internal or external customers or clientsMinimum 5 years' experience supporting SAP Concur Travel & Expense implementation and support (ideally within the federal government)Strong understanding of Travel Service programs, policy, and technology, ideally with E-Gov TravelExperience with Travel and Expense Business and Process AnalysisExperience with technology integrations preferredStrong analytical and problem-solving abilities with keen attention to detailExcellent communication and interpersonal skills for stakeholder collaborationThe Company:Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions.At Censeo, our award-winning culture means you'll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.The Location:Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.The Fine Print:Remote or Hybrid OpeningSalary Range: $90,000-$140,000 (depending on experience)Expected travel 0-10%; may increase based on business needsEssential Physical Functions Sitting: Particularly for sustained periods of timeLight Carrying: Physically transporting items weighing less than 15 pounds from one location to anotherThis is a contracted role for an RFI OpportunityCenseo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement.Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.Join Our Award-Winning Culture!Our passion wins awards. But don't just take it from us…2023 Vault #9 Best Consulting Firm for Work/Life Balance2023 Vault #23 Best Consulting Firm for Overall Diversity2023 Management Consulted #3 Best Boutique Firms in Washington DC2022 Vault #41 Best Overall Consulting Firm to Work For2020 Vault #21 Best Boutique Consulting Firm2019 Ivy Exec #7 Best Boutique Consulting Firm2018 Consulting Magazine Best Small Firms to Work For2017 Vault #12 Best Boutique Consulting Firm2016 Forbes Best Management Consulting Firms in America2015 Washington Business Journal's Philanthropy