Call Center Representative
$17 - $18 per hourGlobal Channel Management
Call Center Representative
East Hartford, CT, United States
$ 17.00 - 18.00 (US Dollar)
Call Center Representative needs call center/dispatcher experience.
Call Center Representative requires:
- Must be able to pass 27-30 wpm typing test.
- Must be able to pass a customer service assessment
- Must be able to successfully pass a criminal background check and drug test.
- Can navigate multiple applications and research solutions with ease
- Love helping people and guiding them to the best solution for their issue
- Are excited by innovative technology
- Provide calm conflict resolution and problem solving for frustrated customers
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers.
Call Center Representative duties:
- Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
- Provide one-to-one telephone contact with consumers and providers.
- Assist with password resets.
- Accurately respond to incoming calls received by the call center.
- Accurately document all interactions with consumers.
Vacancy posted 5 days ago
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