Splash Shack Customer Service Associate/ Slide Attendant

Splash Shack Customer Service Associate/ Slide Attendant# Splash Shack Customer Service Associate/ Slide AttendantSplash Shack Indoor Water Park - Cedar Park, TX 78613## OverviewSalary Range$11.00 HourlyLevelEntryPosition TypePart TimeCategoryCustomer Service## DescriptionJob Position Summary:Splash Shack is looking for outgoing, fun, charismatic and engaging additions to join our team! At Splash Shack, you will have an opportunity to work in a unique facility where our priority is to entertain our customers and create a memorable experience for our guest in a safe environment! Pay starts at $10.50/hr and increases to $11/hr after passing required CPR/1st Aid/AED training. (earn $13+up with current Lifeguard certification & experience) Can earn $12.50/hr if you have WEEKDAY/DAYTIME availability!! Plus TIP SHARE!Job Description:- Provide high level customer service to each of our guests- Ability to talk to guests and create relationships with them that encourage them to come back again.- Maintain a safe environment for our guests.- Waiting on and Serving guests that walk in and plan events- Greet event groups and walk in guests and assist them with the check in process- Help our guests to create fun memories that will last a lifetime- Work a cash register- Upsell products and services- Assist guests in going down water slides- Answer phones and assist customers as needed- Maintain a clean facility**Lifeguard & slide attendant Duties:*** Engage and enforce company structure and slide safety protocols* Enforce all facility policies, rules and regulations.* Maintain constant surveillance of patrons in the facility.* Recognize and respond quickly and effectively in emergencies.* Provide emergency care and treatment as required until the arrival of emergency medical services.* Participate in regular in-service training sessions.* Present a professional appearance AND attitude at all times.* Maintain a high standard of customer care.* Attend ALL scheduled shifts.* Maintain awareness and emergency preparedness levels through protocol and skill audits.* Report to facility/safety managers.* Employees will be working in an indoor environment and are expected to understand their role in both emergency and non-emergency scenarios. Working closely with young children, employees will also have to facilitate a fun environment in a safe, responsible and respectful manner.* Thorough knowledge and application of lifeguarding surveillance and rescue techniques, employees must be able to promote safety first and facilitate a fun environment second.* Employees must be able to understand facility characteristics, rules, policies and procedures.* Leadership and public relation skills are a must, as well as decision-making skills.\*\*\*\*Opportunities to grow within the company\*\*\*\*## Qualifications**Qualifications:**- Cannot be SHY - Must be willing to step out of your shell and get into the theme of our store!- Ability to spot a problem before it arises and jump in to prevent it.- Can easily talk to customers and create positive interactions with them.- Must enjoy working around children!- Must be able to work evenings and weekends!- Customer service experience is preferred\*\* #J-18808-Ljbffr 360 Aquatics