Sales Lead

Job Description

Job Description

A typical shift includes:

• Acting as Manager on Duty (if Manager or Assistant Manager are not on site).
• Performing opening/closing managerial procedures
• Delegating and following up on tasks
• Completing daily, weekly, and monthly managerial procedures
• Training other employees as needed
• Operating a forklift safely and within established procedures
• Ensuring compliance with safety, security, and emergency procedures
• Resolving and documenting customer complaints
• Resolving and documenting employee issues
• Reporting and documenting maintenance/repair issues to corporate
• Cashiering and other register duties
• Discussing Mounds brands and benefits with customers
• Discussing current promos and featured products with customers
• Replenishing and rotating stock as directed by the manager on duty
• Fronting and tidying merchandise
• Attending to damaged product per policy
• Ensuring the store is neat, clean and organized throughout the day
• Other duties as assigned by Store Manager/Assistant Manager

Qualifications:

Part-Time applicants  must work a minimum of 25 hours per week.  Availability to work shifts Monday-Friday between the hours of 8 am and 9 pm and a Saturday or Sunday shift every other weekend is required.

Full-Time applicants  must work a minimum of 38 hours per week.  Availability to work shifts Monday-Friday between the hours of 8 am and 9 pm and a Saturday or Sunday shift every other weekend is required.

• Work experience as a supervisor or keyholder in a retail setting required
• Ability to work 2 closing shifts and 2 opening shift per week (Full-time)
• Ability to follow instructions working independently and as part of a team
• Ability to lift 50 lbs. frequently to shoulder height and reach above eye level (Between 1/3 and 2/3 of shift)
• Ability to stand, walk, bend, stoop, kneel, crouch, and climb ladders (Between 1/3 and 2/3 of shift)
• Ability to use pallet jacks and other equipment to move product weighing up to 2000 lbs. (Between 1/3 and 2/3 of shift)
• Cash handling and experience in point-of-sale systems required
• Valid driver’s license

We Power Pets! Join the Mounds Pack and make a real impact on the lives of people and pets.  The adventure begins here!

In 2025, Mounds was voted Best Pet Supplies Store in Madison, highlighting our exceptional customer service, product selection and customer satisfaction. Sales Associates play a crucial role in providing Mounds’ award-winning customer service. On the job training is provided. Mounds has been in business for over 50 years. We are a business for pets and the people who love them!

Company Description

In 2025, Mounds was voted Best Pet Supplies Store in Madison, highlighting our exceptional customer service, product selection and customer satisfaction. Sales Associates play a crucial role in providing Mounds’ award-winning customer service. On the job training is provided. Mounds has been in business for over 50 years. We are a business for pets and the people who love them!