Home Store Logistics Associate

Job Description

Job Description

• Our Accolades.

  Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

  Our Benefits. Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:
  • Competitive Salaries, Reviewed Annually
  • Annual Operational Performance Bonus Opportunities
  • $0 Employee Premiums on Medical Insurance
  • Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
  • Medical & Dental Insurance Benefits First of the Month after Hire
  • 403B Retirement Plan with Employer Match
  • Generous Paid Time Off Package- 20-29 Days of PTO Per Year
  • Up to 6 Paid Holidays
  • Employer Paid STD, LTD, & Life Insurance
  • Employer Paid Teletherapy & Telemedicine Coverage
  • Health & Dependent Care Flexible Spending Accounts
  • A Robust Employee Wellness Program
  • Up to $3k in Tuition Reimbursement Each Year

  Home Store Logistics Associate

  Reports To

  Home Store Logistics Operations Manager

  Status

  Non-Exempt, hourly

  Shift

  PRN, 20 hours/week

  Monday-Friday with occasional Saturday

  Location

  Refer to Offer Letter

  Summary

  The Logistics Associate is responsible for assisting with the daily scheduling of pickups/deliveries and works closely with the Logistics Operations Manager and Logistics Assistant Manager to ensure a strong level of customer/donor service is maintained. He/she will also be involved in helping to maintain standards within the Warehouse to include a neat, organized, and clean environment at all times. He/she will also assist with other projects assigned and be heavily involved in the Warehouse Sale prep and recovery each month. He/she will assist with maintaining the proper warehouse inventory levels and standards. On occasion, load and unload donations from donor vehicles, residences or businesses to truck and vice versa. Serves as a Four Seasons ambassador throughout the service areas.

  Essential Duties & Responsibilities

  Assist with the daily scheduling of pickups/deliveries

  Maintain confidentiality and adhere to the Four Seasons values and commitment to co-workers

  Provides excellent customer service and maintains a positive attitude

  Understands and implements Home Store policies and procedures

  Provides customer service by operating Point of Sale system, bagging merchandise, and being available to assist customers by answering questions on the sales floor

  Helps provide a welcoming clean environment which reflects the Four Seasons brand by vacuuming, dusting and cleaning furniture, shelves, merchandise and other items on the sales floor

  Work to build relationships in our service area communities to promote all Home Store locations to increase donations and sales

  Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies

  Represent the values of Four Seasons in the community as an ambassador when picking up donated items and delivering sold items by:

  Respecting the customer/donor and providing excellent, courteous, and gracious customer service

  Act in a positive and professional manner when providing service to the community as an employee of Four Seasons utilizing the Four Seasons values

  Handle donated and delivered items with respect, care, and safety

  Pack or wrap donations to protect them from damage during transportation, storage and/or shipping

  Adhere to company moving policies and procedures to pack, unpack, load and unload all goods

  Provide tax receipts for donated items

  Respect donor’s property and wishes

  ·Maintain confidentiality and adhere to the Four Seasons commitment to co-workers

  Assist with parking lot and Foundation events as well as Home Store projects as needed

  Respect the property of Four Seasons by:
  • Driving with care, courtesy, and respect for other drivers, pedestrians, and animals on the road
  • Obeying all traffic laws and regulations
  • Operating trucks in a way that is safe for cargo, other vehicles, and pedestrians
  • Reporting any mechanical concerns to the Retail Director and Logistics Manager
  • Certify by signature the completion of the daily driver’s vehicle inspection report
  • Must have and maintain an acceptable driving record which consists of:
  • No more than three (3) moving violations or more than one chargeable accident during the previous thirty-six (36) months
  • No major convictions such as driving under the influence of alcohol or drugs, reckless driving, etc. within the past seven (7) years
  • No drivers’ license suspensions or revocations within the past seven (7) years
  • Responsible for notifying manager of any traffic violations, tickets and/or warnings tickets

  Knowledge, Skills, and Abilities

  • Knowledge of proper body mechanics
  • Proficient in MS Office: Outlook, Word, Excel, etc.
  • Excellent organization skills
  • Excellent customer service skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Excellent attention to detail and accuracy
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Strong problem solving and creativity skills
  • Basic data entry skills
  • Ability to motivate teams
  • Ability to use good judgment and ask for help when needed
  • Ability to work independently with minimum supervision
  • Ability to work under pressure to meet deadlines
  • Ability to coordinate and follow through on projects
  • Ability to take initiative and utilize innovative techniques
  • Ability to plan, prioritize and coordinate daily tasks
  • Ability to work flexible hours, if needed
  • Ability to participate as a team player
  • Availability and potential to work in multiple retail locations
  • Minimum Qualifications Education:

  High School Diploma/GED

  Experience:

  Some driving and loading of delivery and/or large vehicles (Due to liability insurance requirements, must be 21 years old to operate a delivery and/or large vehicle)

  Licensures & Certifications:

  Valid driver’s license and proof of automobile insurance

  Summary of Physical Requirements

  • Hand dexterity to include gripping, carrying, pushing & pulling
  • Fine finger movements to include writing & typing, frequently
  • Flexion/Extension of arms & wrists
  • Additional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneeling
  • Near & far visual acuity
  • Ability to hear, understand, & distinguish speech and other sounds
  • Prolonged standing & walking
  • Prolonged sitting, in excess of four hours per day
  • Ability to drive and/or transport self to and from work locations
  • Ascending or descending stairs & ramps
  • Ability to lift, carry, push & pull up to 100 pounds with the help of another person or equipment, occasionally
  • Operating motor vehicles.
  • Operating machinery and/or power tools.
  • Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
  • Occasionally experience environmental conditions including but not limited to: low or high temperatures, outdoor elements such as wind or precipitation, loud noises, small or enclosed spaces

  Intent and Function All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.