Site Security Leader

About Crossroads

Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren't located near one of our physical sites.

We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.

Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We're not there yet, but it's what we're working toward with every hire and every person who walks through our doors.


Job Summary

The Site Security Lead plays a vital role in ensuring the safety and security of the entire Crossroads Community, from first-time visitors to long-standing attendees. This position demands a high level of diplomacy, situational awareness, and the ability to assess and respond swiftly and appropriately to various environments. A blend of empathy and strong commitment to fostering a safe, secure, and welcoming atmosphere is essential for success in this role.The Site Security Lead will oversee security for all church activities at the site and may be called upon to assist with security at other locations and events.

Principal Duties and Responsibilities

• Lead and manage all aspects of the site's security operations, including implementing security protocols, policies, and emergency preparedness plans.
• Patrol and Monitoring: Regularly patrol church property, including parking lots and adjacent areas, to ensure a safe environment.
• Monitor surveillance equipment and report any activities that seem suspicious or not normal for the environment.
• Emergency Response: Respond swiftly and effectively to emergencies, including medical incidents, disturbances, or threats.
• Provide first aid as needed.
• Crowd Management: Assist in managing the flow of people during services and events, ensuring orderly and safe entry and exit.
• Collaboration with Local Law Enforcement: Work closely with local law enforcement agencies to enhance security measures and respond to incidents, schedule police officer details for the site.
• Incident Reporting: Document and report all security incidents and concerns through chain of command.
• Training and Preparedness: Participate in regular training sessions to stay updated on best security practices and emergency response protocols.
• Provide training for volunteers and staff.
• Maintain discretion and confidentiality.
• Event Security Coordination: Plan and oversee security for site events, including staffing of police and volunteers, ensuring safety for all attendees.Security Technology
• Oversight: Maintain and monitor security systems, including surveillance cameras, access controls, and alarm systems, ensuring they are fully operational.
• Risk Assessments: Conduct regular risk assessments to identify potential security threats and vulnerabilities, and recommend improvements.

Education Requirements

• Law enforcement, military and/or civilian training certifications preferred but not required.

Experiences/Skills Requirements

• Exceptional conflict resolution skills: Deep knowledge and understanding of all de-escalation practices as well as personal knowledge of use-of-force spectrum and behavioral pattern recognition skills.
• Qualifications: Previous experience in law enforcement, military service, or security is preferred. Previous experience in de-escalation techniques and procedures and certifications preferred.
• Current or obtainable Concealed Carry Weapons (CCW) permit for state of Ohio or applicable state with reciprocity.
• Carry a sidearm (pistol) concealed while on duty.
• Own, or able to obtain, a 9 mm pistol (compact or larger), holster, extra magazine and magazine pouch, all subject to approval by the Director of Security or the Security Operations Manager.
• Able to pass quarterly firearms and physical fitness qualification standards (firearms qualification course is a dynamic course of fire, which requires the ability to run 100 yards and immediately be able to accurately engage a center mass metal target from 50 yards).
• Strong observational skills and ability to act quickly in stressful situations.
• Good communication and interpersonal skills for interacting with the church community and team members.
• CPR and First Aid certification preferred but not required.
• Commitment to the values and mission of Crossroads Church.

Physical Requirements

• This role requires standing and being alert for extended periods and operations are conducted in plain clothes with concealable firearm.
• The role may involve exposure to various weather conditions during outdoor patrols.
• The role has the potential to involve less than lethal or lethal use of force.

Scheduling/Travel Requirements

• This position supports the building weekly and special building activities. This means that evening, weekends holidays are required.
• Travel throughout Ohio and Kentucky to visit Crossroads sites with occasional travel beyond for events, training and meetings.
• Weekend and evening hours are required, especially during church services and special events.

Crossroads Staff Qualities

Qualities all staff teammates should exhibit:

• Mission Oriented: Committed to the Crossroads mission and expectations in the staff "I Promise" document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
• Availability: Expected to work outside of "normal" schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
• Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
• Personal Leadership: Envisions, energizes, and enables others to operate at full potential.
• Collaborative Self-starter: Thrives as an individual contributor and works well on a team.
• Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
• Humility: Puts others above self and takes ownership of mistakes.
• Learner: Desires growth and learning from others.
• Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.

Crossroads Church is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.