Administrative Assistant

Job Description

Job Description

This position provides support for the HeartsBridge program and helps ensure contractual reporting requirements are met through accurate documentation, database management, and timely communication.  This position plays a vital role in maintaining the integrity of program records and supporting services for vulnerable children and families throughout Riverside County.

Primary Responsibilities

• Maintain accurate electronic databases and records
• Perform accurate data entry with exceptional attention to detail
• Review information for completeness and accuracy
• Prepare reports and supporting documentation
• Generate thank-you letters and donor correspondence
• Assist with newsletters and communications with faith partners
• Help maintain social media postings highlighting donations and community engagement
• Organize electronic and paper files
• Support tracking of donations, requests, and faith partner activities
• Assist staff with administrative projects and office support
• Maintain confidentiality of client and donor information

Qualifications

• Exceptional attention to detail
• Strong data entry and database management skills
• Excellent organizational and time management abilities
• Ability to prioritize multiple tasks while meeting deadlines
• Strong written and verbal communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Experience working with databases or case management systems preferred
• Ability to work independently while collaborating with a team
• Commitment to maintaining confidentiality and accuracy

Preferred Experience

• Administrative office experience
• Data entry and reporting
• Nonprofit or social services experience (preferred but not required)
• Customer service or community outreach experience