Service Advisor - Friendship Volvo of Bristol

Service Advisor OpportunityJoin a winning team! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.We're looking for a Service Advisor to join our team at Friendship Volvo of Bristol!Our ideal candidates are reliable, self-motivated, and enjoy working with people!What You'll Do:Promptly greet customers to obtain contact and vehicle informationClearly document vehicle issues and customer concernsDetermine and recommend necessary maintenance or repairsPrepare an accurate estimate for the cost of servicesMonitor the service process and update customers frequentlyCommunicate completed services and charges to customersVerify invoices and repair ordersAssist Service Manager as neededQualification Checklist:1+ years experience with verifiable success in a Service Advisor role preferredA strong focus on providing the best customer service aroundExcellent communication skills, both written and in personThe ability to work well in a process-driven environmentThe desire to work in a fast paced positionA focus on detail and organizationA professional, well-groomed personal appearanceCompensation and Benefits:Compensation for this position is driven by incentives and commission, with training compensation based on experience.You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.