Head of Implementation
Full-time
Silicon Valley Search Group
About The Company This is a high-growth, venture-backed company building an AI-driven platform focused on modernizing finance and back-office operations. The product helps organizations automate core workflows across billing, payments, reporting, and financial processes, enabling teams to reduce manual work and improve operational visibility. The company is early-stage, well-funded, and based in New York, with a strong technical and domain-focused founding team. About The Role The company is hiring a Head of Implementation to build and scale its customer delivery function. This is a player-coach role where you will lead the implementation strategy while staying close to complex, high-impact customer deployments. You will define how the platform is delivered, partner cross-functionally with Product, Engineering, and Operations, and build the systems, processes, and team needed to support rapid growth. What You’ll Do Own the Implementation Function
- Build and scale the implementation team, including hiring, onboarding, and development
- Define team structure, roles, and performance expectations
- Establish delivery standards and best practices
- Stay hands-on with complex or high-priority customer implementations
- Oversee end-to-end onboarding, including process mapping, system configuration, and integrations
- Ensure successful and efficient go-lives for key accounts
- Design and implement repeatable playbooks and workflows
- Improve internal tooling, data visibility, and operational efficiency
- Drive consistency across implementations as the company scales
- Translate business and operational requirements for customers
- Ensure alignment between platform capabilities and client workflows
- Work closely with Product and Engineering to surface insights from implementations
- Influence product direction based on customer needs and delivery experience
- Track delivery metrics and team performance
- Identify bottlenecks and implement solutions to improve speed and quality
- Ensure a high standard of customer experience
- 6–10+ years of experience in implementation, onboarding, or professional services within SaaS or fintech
- Experience leading and scaling an implementation or delivery team
- Strong understanding of business process workflows, systems, and integrations
- Experience working with ERP or financial systems (e.g., NetSuite, QuickBooks)
- Proven ability to manage complex customer implementations end-to-end
- Strong leadership, communication, and cross-functional collaboration skills
- Background in finance, accounting, or business systems is a plus
- Based in NYC and comfortable with an in-office environment
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Implementation in New York, NY vacancy
- PLEASE CLICK HERE TO SEE *ALL* OF OUR JOB OPENINGS!Head of GTM EnablementAs a leader on the go-to-market team, the Head of GTM Enablement... ..., you will play a crucial role leading the development and implementation of a robust onboarding, training and continuing education...Implementation
Three Pillars Recruiting
New York, NY2 days ago $165k - $275k
...FDIC, and other regulatory requirements governing capital adequacy and regulatory reporting (FFIEC 101 and 102), and spearhead implementation of new regulatory requirements (DFAST).> Lead the interpretation and implementation of evolving regulatory capital requirements...ImplementationTemporary workWork at officeMorgan Stanley
New York, NY3 days ago$250k - $300k
...own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team... ...Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our...ImplementationTemporary workFlexible hoursJanus Henderson Investors
New York, NY5 days ago- ...Head of Credit & Fraud About the Company Expanding financial technology (FinTech) & wealth management platform Industry... ...successful candidate will be responsible for setting and leading the implementation of credit and fraud policies across the customer lifecycle,...Implementation
- ...for itself — keep reading.Job Summary:Reporting to the Global Head of Solution Consulting, the Head of Solution Consulting, Channel... ...point-of-contact throughout the sales cycle and product implementation process. This Pod leader will be the subject matter expert for...ImplementationTemporary workCurrently hiring
Socure
New York, NY23 days ago $240k - $325k
...Head Of Neurology Isaac Health is hiring a board-certified neurologist to lead its neurology practice nationally. The Head of... ...health for older adults. Background in clinical operations, implementation, quality and safety, or high-reliability practice. Strong public...ImplementationFull timeRemote workFlexible hours- ...universities, and public infrastructure. The Role We're hiring a Head of AI Deployment to lead a team of 4–6 in turning Gryps... ..., identifying the use cases that matter most, guiding the implementation team to fast, repeatable time to value, and measuring the success...ImplementationContract work
- ...needing to understand the technology underneath. We are hiring a Head of Applications to build that layer. You will decide where... ...what you learn into reusable products rather than one-off implementations. Recruit and lead a lean and extremely high-performing team...ImplementationWork at officeRemote workVisa sponsorshipFlexible hoursDay shiftAfternoon shift
- ...Vice President, Head of Actuarial Reserving Governance About the Company Global insurance company seeking a VP-level actuary... .... This senior-level role is pivotal in supporting the implementation and ongoing maintenance of the reserving governance framework....Implementation
$180k - $190k
As the US Head of OOH Audience Measurement, you will be the driving force behind Ipsos's expanding audience measurement footprint... ...role, your primary mandate will be to oversee the development, implementation, and successful execution of a large-scale US OOH Measurement...ImplementationWork experience placementLocal areaFlexible hours- ...will translate industry priorities into measurable transformation programs and ensure solutions progress from strategy through implementation, adoption, and business value realization. Key Responsibilities Own the Travel, Hospitality & Leisure vertical strategy,...Implementation
Inizio Partners
New York, NY13 days ago - ...Director, Americas Head of Implementation, Global Trade Solutions Location: New York, NY, US, 10001 Brand: HSBC Area of Interest: Investment Banking, Markets, and Research Role Workstyle: Hybrid Worker Date: 2 Oct 2026 In compliance with applicable laws...Implementation
- ...sustainably, in a safe and secure information space. Position : Head of Artificial Intelligence Role Summary The Head of... ...responsible AI, security, and privacy requirements for enterprise AI implementations. Preferred Qualifications Experience in IT services/consulting...ImplementationFor subcontractorCasual workRemote work
$164k - $209k
...Client Service Delivery | Administrative Agency| VP, Head of Agency Middle Office | New York About ING : In the Americas... ..., control framework development, team leadership, and implementation of scalable operating practices. About the department:...ImplementationWork at officeWork from homeNew York, NYa month ago- ...to the Director of Athletics, Intramurals and Recreation, the Head Soccer Coach will be responsible for the guidance of the soccer... ..., budgeting, game and travel management. Assists with the implementation of programs in the areas of scouting, strategy, recruitment, conditioning...ImplementationWeekend workAfternoon shift
$160k - $250k
...you do? Build and scale the new mortgage channel including input on new solution design, workflow creation, and technology implementation Develop short- and long-term strategies, in partnership with the banking and lending team, to drive Financial Advisor adoption...ImplementationFull timeTemporary workFlexible hours$200k - $320k
.../services, integrating risks that reach across businesses, integrating operational risk across CUSO, managing exams and audits, implementing regulatory change, and embedding the Operations Controls activity into business-as-usual processes. What will you do? Design...ImplementationFull timeWork experience placementWork at officeImmediate startFlexible hours$240k - $325k
...Head of Neurology Our Company At Isaac Health, we're on a mission to improve brain health at the population level by providing... ...for older adults. Background in clinical operations, implementation, quality and safety, or high-reliability practice. Strong public...ImplementationFull timeTemporary workImmediate startRemote workFlexible hours$134.8k - $168.5k
...Job Description Job Description Job Title : Head of Board and Council Engagement Team : External Affairs Location :... ...of Board and Council Engagement who will lead the strategy and implementation behind Braven’s board management and engagement, as well as its...ImplementationFull timeWork experience placementWork at officeLocal areaImmediate startRemote workVisa sponsorshipWork visa2 days per week3 days per week- ...direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Role Purpose/Mission: The Head of Artistry is responsible for leading the Brand Artistry Ambassador team for Chantecaille, ensuring the successful execution of...Full timeWork at officeWorldwide
Chantecaille
New York, NY1 day ago - Posted 4 weeks agoHead of Ceded Reinsurance opening in NJ, NY, or TX. Manage small team; set long-term vision for multi-line P&C insurance carrier’s outward reinsurance activities; champion creative risk-sharing approaches to enhance capital utilization and protect overall...
Pryor Associates Executive Search
New York, NY4 days ago $225k - $422.5k
Primary DetailsTime Type: Full timeWorker Type: EmployeeHead of North America A&H Reinsurance - QBE ReLocation: USA - New York (Preferred) and other Multi US LocationsWork Arrangement: Hybrid The salary range for this role is: $225,000-$422,500KThe OpportunityThe purpose...Full timeContract workPart timeWork experience placementWork at officeWork from homeRelocationQBE Insurance Group
New York, NY2 days ago$320k - $350k
...innovation.About the roleReporting to the Chief Marketing Officer, the Head of Creative is a key member of the Banana Republic Marketing... ...life.Partner with creative operations and production teams to implement efficient processes that enable impactful, high-quality work....Minimum wageBanana Republic
New York, NY3 days ago$128.1k - $289.9k
...own writing and storytelling should set the standard for what those tools make possible. Adobe Creative is looking for a visionary Head of Copy to define the copywriting and narrative standard for Adobe Creative’s campaign and creative work, and to build the copywriting...Full timeTemporary workLocal areaWorldwideFlexible hoursAdobe Systems
New York, NY1 day ago- Seinor Director, Global BenefitsJoin a global organization seeking a Senior Director of Global Benefits to lead benefits strategy, operations, governance, and employee experience across multiple regions. This executive role will oversee the design, administration, and optimization...Local area3 days per week
Frazer Jones
New York, NY2 days ago $200k - $300k
...classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology. Job purpose: The Head of Cash & Collateral Optimization will work with Treasury on the strategy and execution to improve how StoneX deploys cash,...Permanent employmentFull timeStoneX
New York, NY7 hours ago$250k
Job ID: 101282699968Posted: 2026-09-28Location: New York, New York, United StatesSalary: $250,000.00 - $500,000.00Category: Technology, Applications Development, ExecutiveCompany: CitiCiti Treasury and Trade Solutions Group provides the industry's most comprehensive suite...Full timeFlexible hoursCitigroup
New York, NY2 days ago$225k - $250k
...YOU’LL DOViant’s Travel business is already a major success, with deep adoption across Travel, and hospitality. We are now seeking a Head of Industry, Travel to further accelerate our growth in this category by scaling brand-direct demand, expanding agency adoption, and...Work experience placementLocal areaViant Technology
New York, NY4 days ago$139.2k - $289k
...the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experienceJob Summary: The Global Head of Cyber Alliances maintains and manages ongoing strategic alliances of global scope with core cybersecurity OEM counterparts, enterprise...Minimum wageFull timeContract workImmediate startFlexible hoursDXC Technology
New York, NY5 days ago$185k - $300k
About this role:Reporting to the Head of Communications, this position leads Wells Fargo's centralized meetings and events organization... ...change management approach.Technology Innovation: Identify and implement AI-enabled capabilities that enhance event effectiveness and...Full timeWork experience placementWork at officeWells Fargo
New York, NY3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Implementation. Be the first to apply!
Related searches
- head New York, NY
- head of rewards New York, NY
- head credit administration New York, NY
- head of architecture New York, NY
- head of portfolio management New York, NY
- head golf professional New York, NY
- head coach New York, NY
- head of seo New York, NY
- senior implementation engineer New York, NY
- kronos implementation New York, NY