Customer Service Representative

Job Description Job Description Duties and Responsibilities:
Input customer orders and answer customer queries
Work with assigned house accounts and assist outside sales to ensure that the highest levels of customer service is achieved
Resolve shipping inquiries and maintain close liaison with other departments to maintain completion
Customer Service resolution and product knowledge
Assist customer with quotes and in person inquires
Support to the outside sales

Job Requirements:
3+ yrs of experience as a CSR
Bilingual
Excellent organization and time management skills
Ability to manage projects at one time in an efficient and timely manner
Strong mathematical and measuring skills
Self-Motivated and excellent multi-tasker
Knowledge of measurements, dimensions, and weight
Experience with various computer software including heavy Excel and email
Customer service driven and have verifiable customer relations skills
Must have flexibility to work WEEKENDS AS NEEDED
WAREHOUSING AND MANUFACTURING BACKGROUND A BONUS!!!!!
GREAT BENEFITS
*** PAID VACATION HOLIDAY PAY WEEKLY PAY 401K PLAN ***
Company Description Houston Foam Plastics is an innovative company providing foam plastics solutions into a variety of market applications. Packaging and Construction are the two market segments that define the company. We have in-depth knowledge and experience fabricating polyethylene, polypropylene, polyisocyanurate, EPDM and polystyrene foam plastics. Company Description Houston Foam Plastics is an innovative company providing foam plastics solutions into a variety of market applications. Packaging and Construction are the two market segments that define the company. We have in-depth knowledge and experience fabricating polyethylene, polypropylene, polyisocyanurate, EPDM and polystyrene foam plastics.