Salon Guest Services Expert

Job Description

Job Description

We're Hiring: Salon Guest Services Expert
Work in the elements of beauty every day.

Element 54 Salon is a luxury salon dedicated to delivering exceptional guest experiences, and we’re currently seeking a Salon Guest Services Expert to join our team. This is more than a front desk position—it’s a vital role that sets the tone for every guest visit. From the first warm greeting to the final farewell, you’ll help create a seamless, polished, and memorable experience.

This role is perfect for someone with a passion for the beauty industry, an eye for style, and natural organizational and communication skills. If you’re highly motivated, love making people feel special, and thrive in a fast-paced, detail-oriented environment, we’d love to meet you.

Position Details:

• Approximately 30 hours per week

• Must be flexible with scheduling.  Ideally 9-4:00 but may include occasional evenings or Saturday hours.

• Reports directly to the salon owner

Key Responsibilities:

• Welcome every guest with warmth and professionalism

• Manage scheduling, appointment confirmations, and guest check-out

• Ensure the front desk and salon environment reflect our luxury standards

• Support marketing efforts by creating promotional content, flyers, social media posts, and short-form videos

• Track promotions, sales goals, and help motivate the team

• Maintain salon cleanliness and assist with operational flow

• Cross-sell and promote salon services and retail products

• Assist with inventory, in-salon merchandising and marketing displays

What We’re Looking For:

• Strong communication and top-tier customer service skills

• A polished, fashionable appearance and passion for the beauty industry

• Creative, self-motivated, and detail-oriented

• Familiarity with social media platforms like Instagram, Facebook, and TikTok

• Comfortable using Microsoft Office and/or salon management software

• Strong grammar and writing skills

• Marketing and/or beauty industry experience is a plus

Perks:

• Employee discounts on products and services

• Mentorship and training opportunities

• A positive, supportive team environment

• Room for professional growth into a leadership role

If you're ready to take your first step into a thriving salon career while working in a beautiful, high-energy environment, apply today. We can’t wait to meet you!

Beautiful luxury salon located in busy North Tampa area. We provide everything you need to be successful. All you need is the desire to make others look and feel beautiful.

Company Description

Beautiful luxury salon located in busy North Tampa area. We provide everything you need to be successful. All you need is the desire to make others look and feel beautiful.