CSR Entry-Level

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused opportunity centered on service and relationship building. In this role, you will work with individuals and families across the United States to help them understand and access important benefit programs that support their financial protection.

This position includes structured training, ongoing mentorship, and pre-scheduled client consultations-allowing you to focus on helping clients without the pressure of cold outreach or door-to-door sales.
Key Responsibilities

• Conduct virtual consultations with clients through Zoom
• Explain available benefit options and guide clients through the enrollment process
• Maintain accurate records of client interactions and follow-up communication
• Provide high-quality customer service and build long-term client relationships
• Participate in regular training sessions, mentorship programs, and professional development opportunities

Qualifications

• Strong communication and interpersonal skills
• Organized, dependable, and comfortable working independently in a remote environment
• Confidence using digital tools and virtual meeting platforms
• Must be authorized to work in the United States
• Reliable internet connection and a Windows-based computer with webcam capability

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the United States. With more than 70 years of experience, the organization continues to offer meaningful remote career opportunities built on service, mentorship, and long-term professional growth.